Subject: Ticket Assigned - Late collection
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 14 Oct 2022 15:29:16 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late collection RRJ                    hello           07:13 PM, 14th Oct                     RRJ                    any update           07:13 PM, 14th Oct                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:13 PM, 14th Oct                   Centrepoint UAE whatsapp bot                    Hello RRJ , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:13 PM, 14th Oct                     RRJ                    2           07:13 PM, 14th Oct                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            07:13 PM, 14th Oct                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:13 PM, 14th Oct                     RRJ                    2           07:13 PM, 14th Oct                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:13 PM, 14th Oct                     RRJ                    1           07:13 PM, 14th Oct                   Centrepoint UAE whatsapp bot                   Please enter your email address           07:13 PM, 14th Oct                     RRJ                    [email-masked]           07:14 PM, 14th Oct                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:14 PM, 14th Oct                   Abdulqader                   Hi Dear, thank you for contacting us. This's kader We would be happy to help you.           07:14 PM, 14th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:15 PM, 14th Oct                   Abdulqader                   We can see that you are contacting us regarding your order 9588650756?           07:15 PM, 14th Oct                     RRJ                             07:15 PM, 14th Oct                     RRJ                    this order nimber           07:16 PM, 14th Oct                     RRJ                    i requested severa tomes for return           07:16 PM, 14th Oct                     RRJ                    no one collecting yet           07:16 PM, 14th Oct                     RRJ                    can i drop it to sahara centre?           07:16 PM, 14th Oct                     RRJ                    instead of collecting?           07:16 PM, 14th Oct                   Abdulqader                   Is this contact number is right +971506282445?           07:17 PM, 14th Oct                     RRJ                    yes           07:18 PM, 14th Oct                   Abdulqader                   Please accept our full apologies for the inconvenience and delay we have caused.           07:18 PM, 14th Oct                     RRJ                    been communicating hwre for mant times           07:19 PM, 14th Oct                   Abdulqader                   Your request has been submitted to the concerned team. We will contact you if there is any new information.  Thanks for your cooperation and understanding with us.           07:19 PM, 14th Oct                     RRJ                    so disappointed           07:19 PM, 14th Oct                     RRJ                    since sept           07:19 PM, 14th Oct                     RRJ                    and befofe that i placed it in the online           07:19 PM, 14th Oct                     RRJ                    no one taking action           07:19 PM, 14th Oct                     RRJ                    since sept 28           07:20 PM, 14th Oct                   Abdulqader                   we would like to inform you that your issue has been raised and this is your complaint number 4934997           07:20 PM, 14th Oct                   Abdulqader                   I can understand your frustration regarding the same and we will do our best to have this resolved for you on priority.           07:20 PM, 14th Oct                     RRJ                    always raised           07:20 PM, 14th Oct                     RRJ                    how many times it was raised now?           07:21 PM, 14th Oct                   Abdulqader                   We request you to please allow us some more time and we will update you on the same as soon as we have received further update from our concerned team.           07:22 PM, 14th Oct                     RRJ                    always same statemenr           07:22 PM, 14th Oct                     RRJ                    hope this time it will hve an action           07:22 PM, 14th Oct                   Abdulqader                   We sincerely apologize for sure we will take action this time We appreciate your continued patience and cooperation with us.           07:25 PM, 14th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           07:26 PM, 14th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:28 PM, 14th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5003527