Subject: Ticket Assigned - Conversation with jenalyn pascual
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 13 Oct 2022 16:23:28 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with jenalyn pascual jenalyn pascual                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  jenalyn pascual Bot:  Hi jenalyn pascual, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4689238445 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC1006220006786     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +97433680698            08:11 PM, 13th Oct                   Abdulqader                   Hi Jenalyn, thank you for contacting us. This's kader We would be happy to help you.           08:13 PM, 13th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           08:14 PM, 13th Oct                   Abdulqader                   Is this contact number is right +97433680698 ?           08:15 PM, 13th Oct                     jenalyn pascual                    its been a week now and they have not deliver my order           08:17 PM, 13th Oct                   Abdulqader                   I can see that delivery of this order has taken longer than our normal delivery time, and I am really very sorry for this delay. I know that you’ve been waiting for it.           08:19 PM, 13th Oct                   Abdulqader                   Please accept our full apologies for the inconvenience and delay we have caused.  Your request has been submitted to the concerned team. We will contact you if there is any new information.  Thanks for your cooperation and understanding with us.           08:19 PM, 13th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           08:20 PM, 13th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:23 PM, 13th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5000842