Subject: Ticket Assigned - Conversation with SAFI
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 13 Oct 2022 15:47:44 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with SAFI SAFI                    Hello           07:34 PM, 13th Oct                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:34 PM, 13th Oct                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:34 PM, 13th Oct                     SAFI                    1           07:34 PM, 13th Oct                   Centrepoint UAE whatsapp bot                    Hello SAFI , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:34 PM, 13th Oct                     SAFI                    1           07:34 PM, 13th Oct                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           07:34 PM, 13th Oct                     SAFI                    9590057186           07:35 PM, 13th Oct                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP101322001998    You can also easily track your order from My Account > Order History.             07:35 PM, 13th Oct                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:35 PM, 13th Oct                     SAFI                    2           07:36 PM, 13th Oct                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:36 PM, 13th Oct                     SAFI                    1           07:36 PM, 13th Oct                   Centrepoint UAE whatsapp bot                   Please enter your email address           07:36 PM, 13th Oct                     SAFI                    [email-masked]           07:36 PM, 13th Oct                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:36 PM, 13th Oct                   Abdulqader                   Hi Safi, thank you for contacting us. This's kader We would be happy to help you.           07:37 PM, 13th Oct                     SAFI                    Hi           07:37 PM, 13th Oct                     SAFI                    I my delivery was supposed to be here today           07:38 PM, 13th Oct                     SAFI                    But till now nothing           07:38 PM, 13th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:39 PM, 13th Oct                   Abdulqader                   Is this contact number is right +971588212734?           07:39 PM, 13th Oct                     SAFI                    Yes           07:40 PM, 13th Oct                   Abdulqader                   Please note that unfortunately, we cannot specify a specific time for the delivery of the order, as the order is out for delivery, and it will be delivered by the end of the day at the latest           07:41 PM, 13th Oct                     SAFI                    I cant be here tomorrow to take it           07:41 PM, 13th Oct                     SAFI                    If today then no problem           07:41 PM, 13th Oct                     SAFI                    But tomorrow we have to change the delivery location           07:42 PM, 13th Oct                   Abdulqader                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order today .            07:43 PM, 13th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           07:44 PM, 13th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:47 PM, 13th Oct                     SAFI                    Ok           07:47 PM, 13th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5000692