Subject: Ticket Assigned - Late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 13 Oct 2022 14:54:59 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late delivery -=vienne=-                    Good eve           06:42 PM, 13th Oct                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:42 PM, 13th Oct                   Centrepoint UAE whatsapp bot                    Hello -=vienne=- , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:42 PM, 13th Oct                     -=vienne=-                    Any update on my order?           06:42 PM, 13th Oct                   Centrepoint UAE whatsapp bot                    Hi -=vienne=- , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            06:42 PM, 13th Oct                     -=vienne=-                    1           06:42 PM, 13th Oct                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           06:42 PM, 13th Oct                     -=vienne=-                    1           06:42 PM, 13th Oct                   Centrepoint UAE whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           06:42 PM, 13th Oct                   Centrepoint UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            06:42 PM, 13th Oct                     -=vienne=-                    9589818825           06:42 PM, 13th Oct                   Centrepoint UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            06:42 PM, 13th Oct                     -=vienne=-                    1           06:42 PM, 13th Oct                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           06:42 PM, 13th Oct                     -=vienne=-                    9589818825           06:42 PM, 13th Oct                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP101122002349    You can also easily track your order from My Account > Order History.             06:42 PM, 13th Oct                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:42 PM, 13th Oct                     -=vienne=-                    It was mentioned on remarks .. request for reschedule           06:43 PM, 13th Oct                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:43 PM, 13th Oct                     -=vienne=-                    2           06:43 PM, 13th Oct                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:43 PM, 13th Oct                     -=vienne=-                    1           06:43 PM, 13th Oct                   Centrepoint UAE whatsapp bot                   Please enter your email address           06:43 PM, 13th Oct                     -=vienne=-                    [email-masked]           06:43 PM, 13th Oct                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:43 PM, 13th Oct                   Abdulqader                   Hi Venne, thank you for contacting us. This's kader We would be happy to help you.           06:45 PM, 13th Oct                     -=vienne=-                    9589818825           06:45 PM, 13th Oct                     -=vienne=-                    As per order status on centerpoint app the item os for delivery today.           06:45 PM, 13th Oct                     -=vienne=-                    While this link mentioned in the remarks to request for reschedule           06:46 PM, 13th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:46 PM, 13th Oct                   Abdulqader                   Is this contact number is right  +971564880234?           06:47 PM, 13th Oct                     -=vienne=-                    Yes           06:47 PM, 13th Oct                   Abdulqader                   Please accept our full apologies for the inconvenience and delay we have caused.  Your request has been submitted to the concerned team. We will contact you if there is any new information.  Thanks for your cooperation and understanding with us.           06:50 PM, 13th Oct                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. please that we will contact you through your email once we get any updates           06:51 PM, 13th Oct                     -=vienne=-                    Is it possible to just call this number for updates           06:51 PM, 13th Oct                     -=vienne=-                    I dont usually open my email..           06:52 PM, 13th Oct                   Abdulqader                   Ok sure will do the needful           06:52 PM, 13th Oct                     -=vienne=-                    Thank u           06:52 PM, 13th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           06:52 PM, 13th Oct                     -=vienne=-                    That's all..           06:53 PM, 13th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:54 PM, 13th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5000183