Subject: Ticket Assigned - Late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 13 Oct 2022 14:27:29 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late delivery Hala Taha                    Hello i was supposed to receive my order today but i did not           06:16 PM, 13th Oct                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:17 PM, 13th Oct                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            06:17 PM, 13th Oct                     Hala Taha                    1           06:17 PM, 13th Oct                   Centrepoint UAE whatsapp bot                    Hello Hala Taha , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:17 PM, 13th Oct                     Hala Taha                    1           06:17 PM, 13th Oct                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           06:17 PM, 13th Oct                     Hala Taha                    9589862093           06:18 PM, 13th Oct                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC101222000610    You can also easily track your order from My Account > Order History.             06:18 PM, 13th Oct                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:18 PM, 13th Oct                     Hala Taha                    2           06:19 PM, 13th Oct                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:19 PM, 13th Oct                     Hala Taha                    1           06:19 PM, 13th Oct                   Centrepoint UAE whatsapp bot                   Please enter your email address           06:19 PM, 13th Oct                     Hala Taha                    [email-masked]           06:19 PM, 13th Oct                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:19 PM, 13th Oct                     Hala Taha                    Thanks           06:19 PM, 13th Oct                   Abdulqader                   Hi Hala, thank you for contacting us. This's kader We would be happy to help you.           06:20 PM, 13th Oct                     Hala Taha                    Hello           06:20 PM, 13th Oct                     Hala Taha                    I waa supposed to receive my order today but i did not           06:20 PM, 13th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:21 PM, 13th Oct                     Hala Taha                    The delivery guy called me yesterday and i told him I won’t be home before 5           06:21 PM, 13th Oct                   Abdulqader                   Is this contact number is right     +971507271099 ?           06:21 PM, 13th Oct                     Hala Taha                    Yes           06:21 PM, 13th Oct                   Abdulqader                   please accept our sincere apologies for this unexpected delay.           06:22 PM, 13th Oct                     Hala Taha                    Ok but ho will you resolve this issue           06:23 PM, 13th Oct                     Hala Taha                    How           06:23 PM, 13th Oct                   Abdulqader                   Please accept our full apologies for the inconvenience and delay we have caused.  Your request has been submitted to the concerned team. We will contact you if there is any new information.  Thanks for your cooperation and understanding with us.           06:23 PM, 13th Oct                     Hala Taha                    Ok thx           06:24 PM, 13th Oct                     Hala Taha                    Is there any phone number that we could call?           06:24 PM, 13th Oct                   Abdulqader                   You can contact our customer support team on 800-629823           06:25 PM, 13th Oct                     Hala Taha                    Ok thanks a lot           06:26 PM, 13th Oct                   Abdulqader                   please note that we will contact you through your email once we get any updates           06:26 PM, 13th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           06:26 PM, 13th Oct                     Hala Taha                    Thank you           06:26 PM, 13th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:27 PM, 13th Oct                     Hala Taha                    You too           06:27 PM, 13th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5000051