Subject: Ticket Assigned - Conversation with Sarah Jasmin Rahul
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 13 Oct 2022 14:00:01 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sarah Jasmin Rahul Sarah Jasmin Rahul                    hello good day           05:45 PM, 13th Oct                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            05:45 PM, 13th Oct                   MAX UAE whatsapp bot                    Hello Sarah Jasmin Rahul , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:45 PM, 13th Oct                     Sarah Jasmin Rahul                    3           05:46 PM, 13th Oct                   MAX UAE whatsapp bot                    Returned some items? Here's how your refund works?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card- Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card- Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.            05:46 PM, 13th Oct                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:46 PM, 13th Oct                     Sarah Jasmin Rahul                    2           05:46 PM, 13th Oct                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:46 PM, 13th Oct                     Sarah Jasmin Rahul                    1           05:46 PM, 13th Oct                   MAX UAE whatsapp bot                   Please enter your email address           05:46 PM, 13th Oct                     Sarah Jasmin Rahul                    [email-masked]           05:46 PM, 13th Oct                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:46 PM, 13th Oct                   Abdulqader                   Hi Sarah, thank you for contacting us. This's kader We would be happy to help you.           05:47 PM, 13th Oct                     Sarah Jasmin Rahul                    Hi kader           05:47 PM, 13th Oct                     Sarah Jasmin Rahul                    i went to max shop dated 11 oct 2022           05:47 PM, 13th Oct                     Sarah Jasmin Rahul                    i want to raise a complain about one missing item which ur cashier unfortunately didnt make sure he put it on a cover           05:48 PM, 13th Oct                     Sarah Jasmin Rahul                    this item is missing           05:48 PM, 13th Oct                     Sarah Jasmin Rahul                             05:48 PM, 13th Oct                   Abdulqader                   We are truly sorry for the inconvenience caused to you.           05:50 PM, 13th Oct                   Abdulqader                   Kindly confirm if you can visit any nearby store as they would be assist you in this regard.           05:51 PM, 13th Oct                     Sarah Jasmin Rahul                    shall i go back again on the same store           05:52 PM, 13th Oct                     Sarah Jasmin Rahul                    can u try to call their store for me           05:52 PM, 13th Oct                     Sarah Jasmin Rahul                    or could u raise a complaint ref number for me           05:53 PM, 13th Oct                   Abdulqader                   Yes for sure           05:54 PM, 13th Oct                   Abdulqader                   Kindly provide us:     Your name:  store name:  phone number           05:55 PM, 13th Oct                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           05:57 PM, 13th Oct                   Abdulqader                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           05:59 PM, 13th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4999930