Subject: Ticket Assigned - Conversation with A…
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 13 Oct 2022 13:38:25 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with A… A…                    Hi           05:25 PM, 13th Oct                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:25 PM, 13th Oct                    Centrepoint KW whatsapp bot                    Hello A… , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:25 PM, 13th Oct                     A…                    2           05:25 PM, 13th Oct                    Centrepoint KW whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 1800871 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            05:25 PM, 13th Oct                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:25 PM, 13th Oct                     A…                    2           05:26 PM, 13th Oct                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:26 PM, 13th Oct                     A…                    1           05:26 PM, 13th Oct                    Centrepoint KW whatsapp bot                   Please enter your email address           05:26 PM, 13th Oct                     A…                    [email-masked]           05:26 PM, 13th Oct                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:26 PM, 13th Oct                   Abdulqader                   Hi Dear, thank you for contacting us. This's kader We would be happy to help you.           05:26 PM, 13th Oct                     A…                    Order No: 8188571840           05:26 PM, 13th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           05:27 PM, 13th Oct                     A…                    I returned one of the products           05:27 PM, 13th Oct                     A…                    Can we return in the nearby store and get back money??           05:28 PM, 13th Oct                   Abdulqader                   We sincerely apologize for any inconvenience however, please note the courier partner may take up to 3 -5 business days to arrange the collection.           05:28 PM, 13th Oct                     A…                    Will I get back money? Or should I place another order?           05:29 PM, 13th Oct                   Abdulqader                   your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.           05:30 PM, 13th Oct                   Abdulqader                   Once the refund is processed the amount you paid online will be refunded back to your original payment           05:30 PM, 13th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           05:31 PM, 13th Oct                     A…                    When I can expect a person to collect           05:31 PM, 13th Oct                   Abdulqader                   please note the courier partner may take up to 3 -5 business days to arrange the collection.           05:32 PM, 13th Oct                     A…                    Is it possible to give me a day           05:33 PM, 13th Oct                     A…                    Which day he will collect           05:33 PM, 13th Oct                     A…                    Before next Tuesday           05:33 PM, 13th Oct                   Abdulqader                   Please note that unfortunately we cannot specify a specific time.Kindly note we'll do our best to collect your order asap           05:34 PM, 13th Oct                   Abdulqader                   If the collection has still not been done after allowing that time please do get back to us and let us know, we will be happy to assist you further.           05:35 PM, 13th Oct                     A…                    Ok coz I’m traveling next week so if you could arrange for early collection it would e great           05:35 PM, 13th Oct                   Abdulqader                   Ok sure will do the needful to collect asap           05:37 PM, 13th Oct                     A…                    Ok thank you           05:37 PM, 13th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           05:37 PM, 13th Oct                     A…                    Nope           05:37 PM, 13th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:38 PM, 13th Oct                     A…                    ?           05:38 PM, 13th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4999816