Subject: Ticket Assigned - Late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 13 Oct 2022 13:33:41 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late delivery mohamed                    Customer:  No agents here ? Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi mohamed, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9589930964 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP101222001992     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:25 PM, 13th Oct                   Abdulqader                   Hi Mohamed, thank you for contacting us. This's kader We would be happy to help you.           05:26 PM, 13th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           05:26 PM, 13th Oct                     mohamed                    Hello kader hope you’re okay           05:26 PM, 13th Oct                     mohamed                    Yesterday i got message request for reschedule           05:27 PM, 13th Oct                     mohamed                    And no one tried to contact me           05:27 PM, 13th Oct                     mohamed                    And today its updated out for delivery           05:27 PM, 13th Oct                     mohamed                    And my flight is after 5 hours           05:27 PM, 13th Oct                     mohamed                             05:28 PM, 13th Oct                     mohamed                    Now please note that i have to catch the order before leaving           05:28 PM, 13th Oct                     mohamed                    Can you inform delivery courier to prior my order ??           05:29 PM, 13th Oct                     mohamed                    We have no time !!           05:29 PM, 13th Oct                   Abdulqader                   Is this contact number is right +971521992497 ?           05:29 PM, 13th Oct                     mohamed                    Yes exactly you already send messages to me like i showed you in screenshot           05:29 PM, 13th Oct                   Abdulqader                   Please accept our full apologies for the inconvenience and delay we have caused. Your order is supposed to be delivered today, but we will contact the courier team to find out the reasons for the delay in the order           05:31 PM, 13th Oct                   Abdulqader                   we will be on touch with you and contact you on your email           05:32 PM, 13th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           05:32 PM, 13th Oct                     mohamed                    Just make sure delivery reaches me as fast as possible           05:32 PM, 13th Oct                   Abdulqader                   Ok sure will do the needful           05:33 PM, 13th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:33 PM, 13th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4999789