Subject: Ticket Assigned - Conversation with Reem Ibrahim
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 13 Oct 2022 13:05:08 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Reem Ibrahim Reem Ibrahim                    Hi           04:48 PM, 13th Oct                   MAX KW Whatsapp BOT                    Hello, welcome to Max!?   مرحبًا بك في ماكس            04:48 PM, 13th Oct                   MAX KW Whatsapp BOT                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            04:48 PM, 13th Oct                     Reem Ibrahim                    1           04:48 PM, 13th Oct                   MAX KW Whatsapp BOT                    Hello Reem Ibrahim , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:48 PM, 13th Oct                     Reem Ibrahim                    1           04:48 PM, 13th Oct                   MAX KW Whatsapp BOT                   Please enter your order number to continue.           04:48 PM, 13th Oct                     Reem Ibrahim                    8189962378           04:49 PM, 13th Oct                   MAX KW Whatsapp BOT                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC1012220005005    You can also easily track your order from My Account > Order History.             04:49 PM, 13th Oct                   MAX KW Whatsapp BOT                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:49 PM, 13th Oct                     Reem Ibrahim                    2           04:49 PM, 13th Oct                   MAX KW Whatsapp BOT                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:49 PM, 13th Oct                     Reem Ibrahim                    1           04:49 PM, 13th Oct                   MAX KW Whatsapp BOT                   Please enter your email address           04:49 PM, 13th Oct                     Reem Ibrahim                    [email-masked]           04:49 PM, 13th Oct                   MAX KW Whatsapp BOT                   Please wait, our agent will be with you shortly. Thanks           04:49 PM, 13th Oct                   Abdulqader                   Hi Reem, thank you for contacting us. This's kader We would be happy to help you.           04:50 PM, 13th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           04:51 PM, 13th Oct                     Reem Ibrahim                    Hi, i had an order that is out for delivery from 10:33 am and now its near 4:00 pm and still i didn't receive it           04:52 PM, 13th Oct                     Reem Ibrahim                    Please check with the driver because if its going to take long time then i dont want the order this is not professional at all           04:53 PM, 13th Oct                   Abdulqader                   Is this contact number is right +96599650187 ?           04:54 PM, 13th Oct                     Reem Ibrahim                    Yes           04:55 PM, 13th Oct                   Abdulqader                   we would like to inform you that your order is out for delivery today,           04:56 PM, 13th Oct                   Abdulqader                   and it will be delivered by the end of the day at the latest           04:56 PM, 13th Oct                     Reem Ibrahim                    I will not wait till the end of the day i made the order yesterday at 11:33 am           04:56 PM, 13th Oct                     Reem Ibrahim                    Why is it taking that long!!           04:56 PM, 13th Oct                   Abdulqader                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            04:57 PM, 13th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           04:58 PM, 13th Oct                     Reem Ibrahim                    No but make sure the order delivers before 6 pm because i'm leaving the house and there's no one to take the order           05:00 PM, 13th Oct                   Abdulqader                   We wil do our best to arrange the delivery ASAP and you will updated shortly           05:02 PM, 13th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:04 PM, 13th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4999640