Subject: Ticket Assigned - Conversation with foued abdelaziz
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 13 Oct 2022 12:42:52 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with foued abdelaziz foued abdelaziz                    Hi. I'm in Abu Dhabi we bought shoes from center point .and I have a big issue with schoes           04:30 PM, 13th Oct                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            04:30 PM, 13th Oct                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            04:30 PM, 13th Oct                     foued abdelaziz                    1           04:30 PM, 13th Oct                   Centrepoint UAE whatsapp bot                    Hello Foued Abdelaziz , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:30 PM, 13th Oct                     foued abdelaziz                    3           04:30 PM, 13th Oct                   Centrepoint UAE whatsapp bot                    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.            04:30 PM, 13th Oct                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:30 PM, 13th Oct                     foued abdelaziz                    2           04:31 PM, 13th Oct                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:31 PM, 13th Oct                     foued abdelaziz                    1           04:31 PM, 13th Oct                   Centrepoint UAE whatsapp bot                   Please enter your email address           04:31 PM, 13th Oct                     foued abdelaziz                    [email-masked]           04:31 PM, 13th Oct                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:31 PM, 13th Oct                   Abdulqader                   Hi, Foued thank you for contacting us. This's kader We would be happy to help you.           04:33 PM, 13th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           04:34 PM, 13th Oct                   Abdulqader                   Please provide us with more details about your inquiry so we can further assist you.           04:34 PM, 13th Oct                     foued abdelaziz                    We bought shoes . Confort brand. From center point store. And the shoes are broke after 3 days of use           04:36 PM, 13th Oct                     foued abdelaziz                             04:36 PM, 13th Oct                     foued abdelaziz                             04:37 PM, 13th Oct                     foued abdelaziz                             04:38 PM, 13th Oct                   Abdulqader                   We apologize for the inconvenience caused.  Though rare this is really unfortunate that you had received a defective item in your purchase with us. we request you to please contact or visit any nearby stores as they would be assist you in this regards.           04:38 PM, 13th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           04:40 PM, 13th Oct                     foued abdelaziz                    No thank you           04:41 PM, 13th Oct                   Abdulqader                   We would really appreciate your patience and understanding here.           04:42 PM, 13th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:42 PM, 13th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4999510