Subject: Note Added - [#4979323] Re: ﻿ !تم تأكيد الطلب
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 12 Oct 2022 15:45:06 +0000

Hi ,    Bosta Help added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4979323    Subject:  Re: 	!تم تأكيد الطلب    Requester: Doemara    Note Content:   <div style="font-family:arial, sans-serif; font-size:16px">
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<div dir="ltr">​Good Afternoon,</div>
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<div dir="ltr">Kindly note that the order was successfully delivered </div>
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                            Tue, 11 Oct at 11:38 AM
                            <span class="separator">,  Amany Labib &lt;[email-masked]&gt;  wrote:
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<div dir="ltr">Good Morning,<br><br>This is Amany from the Bosta support team, I wish that you have a great day today.<br><br>Kindly note that the order is out for delivery for the 2nd trial and our star will call the customer before delivery, please note that our delivery time is from 10 am till 6 pm.</div>
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<div dir="ltr">I would like to confirm that the order was picked on 9-10 and our delivery team made trial to deliver the order on 10-10 but the number of the customer was wrong.</div>
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<div dir="ltr">So kindly check the number of the customer , in case the number is right , please confirm  to us to be able to investigate.</div>
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<div dir="ltr">In case the number is wrong , kindly please update the number from the dashboard , as it is only available from the dashboard.</div>
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<div dir="ltr">Your updates will be shown in the order delivery log as a confirmation and will be automatically reflected in the branch to proceed accordingly.<br><br><br>Please check the link for a guiding video:<br> <a href="https://bosta.freshdesk.com/en/support/solutions/articles/36000380729-how-to-edit-your-shipment-s-information-on-bosta-dashboard-%C2%A0" rel="noreferrer">https://bosta.freshdesk.com/en/support/solutions/articles/36000380729-how-to-edit-your-shipment-s-information-on-bosta-dashboard- </a><br><br>We are here for you if you need anything else or if you have another query we will be glad to help you any time.<br><br>​We are awaiting for your kind confirmation.<br><br>
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                            Tue, 11 Oct at 11:26 AM
                            <span class="separator">,  Max &lt;[email-masked]&gt;  wrote:
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">Hi Team,<br><br>Problem Statement: Late Delivery<br>Order Date : Oct 5, 2022<br>Order ID: 2109707046<br>Tracking ID: 60454716<br>Exp Del Date Oct 6, 2022<br>Assistance Required: Need Urgent Delivery<br>Issue Description: The order was shipped from our side on Oct 9, 2022  but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.<br><br>Regards,<br>Abdulqader<br><br>
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