Subject: Ticket Assigned - Conversation with viquar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 12 Oct 2022 13:12:25 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with viquar viquar                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  viquar Bot:  Hi viquar, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  Back Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Main Menu Bot:  Hi viquar, what do you need help with? Customer:  ?Store Location Bot:    Looking for a Centrepoint Stores store near you? Just tap on the link below? and choose your city.   www.centrepointstores.com/qa/en/storelocator   Happy shopping!?️   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +97430311529            05:00 PM, 12th Oct                   Abdulqader                   Hi Viquar, thank you for contacting us. This's kader We would be happy to help you.           05:02 PM, 12th Oct                     viquar                    Hi           05:02 PM, 12th Oct                     viquar                    If i place a order with click and collect option           05:02 PM, 12th Oct                     viquar                    Can i pick up the order from the store today evening itself.. or tomorrow morning atleast?           05:03 PM, 12th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           05:04 PM, 12th Oct                     viquar                    Sure           05:04 PM, 12th Oct                   Abdulqader                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 1-2 working days.           05:06 PM, 12th Oct                     viquar                    Oh           05:06 PM, 12th Oct                     viquar                    Next day morning is not possible if i go to centrepoint?           05:07 PM, 12th Oct                   Abdulqader                   We trul sorry The time frame is  1-2 working days.           05:08 PM, 12th Oct                     viquar                    ?           05:08 PM, 12th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           05:09 PM, 12th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:12 PM, 12th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4995268