Subject: Ticket Assigned - Conversation with Chinnus
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 12 Oct 2022 12:24:45 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Chinnus Chinnus                    Hello           04:10 PM, 12th Oct                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            04:10 PM, 12th Oct                   Centrepoint UAE whatsapp bot                    Hello Chinnus , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:10 PM, 12th Oct                     Chinnus                    3           04:10 PM, 12th Oct                   Centrepoint UAE whatsapp bot                    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.            04:10 PM, 12th Oct                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:10 PM, 12th Oct                     Chinnus                    5           04:11 PM, 12th Oct                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:11 PM, 12th Oct                     Chinnus                    3           04:12 PM, 12th Oct                   Centrepoint UAE whatsapp bot                    Hi Chinnus , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            04:12 PM, 12th Oct                     Chinnus                    5           04:12 PM, 12th Oct                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:12 PM, 12th Oct                     Chinnus                    K           04:12 PM, 12th Oct                   Abdulqader                   Hi, Chinnus thank you for contacting us. This's kader We would be happy to help you.           04:14 PM, 12th Oct                   Abdulqader                   We can see that you are contacting us regarding your order  9588187242           04:16 PM, 12th Oct                     Chinnus                    Yes           04:16 PM, 12th Oct                     Chinnus                    And also i returned one product           04:17 PM, 12th Oct                     Chinnus                    FP092222001102           04:17 PM, 12th Oct                     Chinnus                    I need to know the refund status           04:17 PM, 12th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           04:19 PM, 12th Oct                   Abdulqader                   We are truly sorry for the inconvenience caused to you.  We would like to inform you that we have processed the refund of amount (AED 54.00) on (9/27/22) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           04:20 PM, 12th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           04:21 PM, 12th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:24 PM, 12th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4995043