Subject: Ticket Assigned - Conversation with jannele de jesus
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 12 Oct 2022 12:18:04 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with jannele de jesus jannele de jesus                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi jannele de jesus, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9589359686 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:00 PM, 12th Oct                   Abdulqader                   Hi Jannele, thank you for contacting us. This's kader We would be happy to help you.           04:01 PM, 12th Oct                     jannele de jesus                    When can I collect my order?           04:02 PM, 12th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           04:03 PM, 12th Oct                   Abdulqader                   I can see that delivery of this order has taken longer than our normal pick up day , and I am really very sorry for this delay. I know that you’ve been waiting for it.           04:05 PM, 12th Oct                   Abdulqader                   Please be assured that now we will escalate your concern to our store team and we will ask them to to arrange the order ASAP and you will updated shortly           04:05 PM, 12th Oct                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. please that we will contact you through your email once we get any updates           04:07 PM, 12th Oct                     jannele de jesus                    Actually yes. I am in Dubai on weekends only. Can  you help me to set the collection date on Thursday evening.           04:08 PM, 12th Oct                   Abdulqader                   Ok we will try to contact with the store and we will be on touch with you and contact you on your email           04:10 PM, 12th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           04:11 PM, 12th Oct                     jannele de jesus                    Only that. I really need to collect it on Thursday bec Friday I will be returning to Abu Dhabi.           04:13 PM, 12th Oct                     jannele de jesus                    You have my email, right?           04:13 PM, 12th Oct                   Abdulqader                   YEs this is your  email [email-masked]           04:13 PM, 12th Oct                     jannele de jesus                    Yes           04:13 PM, 12th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           04:15 PM, 12th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:17 PM, 12th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4995009