Subject: Ticket Assigned - Conversation with zia ur rehman
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 12 Oct 2022 11:41:53 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with zia ur rehman zia ur rehman                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  zia ur rehman Bot:  Hi zia ur rehman, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9589797655 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP101122002017     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0564557395            03:29 PM, 12th Oct                   Abdulqader                   Hi Zia, thank you for contacting us. This's kader We would be happy to help you.           03:30 PM, 12th Oct                     zia ur rehman                    9589797655           03:30 PM, 12th Oct                     zia ur rehman                    Hi           03:30 PM, 12th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           03:30 PM, 12th Oct                     zia ur rehman                    Can you please check today is date of delivery           03:31 PM, 12th Oct                   Abdulqader                   We are truly sorry for the inconvenience caused to you. We have checked and it appears that the following order number: (9589797655) was placed on (Oct 11, 2022). Please note the expected delivery date on Oct 13, 2022.           03:31 PM, 12th Oct                     zia ur rehman                    Yesterday I call them to deliver tomorrow           03:31 PM, 12th Oct                   Abdulqader                   Kindly note we'll do our best to deliver your order asap           03:32 PM, 12th Oct                     zia ur rehman                    Please I need urgent today           03:32 PM, 12th Oct                     zia ur rehman                    I inform them yesterday that I need urgent tomorrow           03:33 PM, 12th Oct                     zia ur rehman                    Because yesterday I was on duty           03:33 PM, 12th Oct                   Abdulqader                   We are truly sorry we can't guarantee you to deliver your order today but we'll do our best to deliver your order asap           03:34 PM, 12th Oct                     zia ur rehman                    What type soory           03:35 PM, 12th Oct                     zia ur rehman                    I inform them I have watsup           03:35 PM, 12th Oct                     zia ur rehman                    They must deliver           03:35 PM, 12th Oct                     zia ur rehman                    The courier don't even reply           03:35 PM, 12th Oct                   Abdulqader                   Is this contact number is right  +971564557395?           03:36 PM, 12th Oct                     zia ur rehman                    Yes           03:36 PM, 12th Oct                     zia ur rehman                    But now this mobile is in room           03:37 PM, 12th Oct                     zia ur rehman                    I am outside           03:37 PM, 12th Oct                   Abdulqader                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order today .            03:37 PM, 12th Oct                     zia ur rehman                    Ok thanks           03:38 PM, 12th Oct                   Abdulqader                   please note that we will contact you through your email once we get any updates           03:38 PM, 12th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           03:39 PM, 12th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:41 PM, 12th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4994828