Subject: Ticket Assigned - Late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 12 Oct 2022 11:35:00 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late delivery rabab                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  rabab Bot:  Hi rabab, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4689871739 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC1011220005887     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  00974333159092            03:22 PM, 12th Oct                   Abdulqader                   Hi, rabab thank you for contacting us. This's kader We would be happy to help you.           03:23 PM, 12th Oct                     rabab                    Hello kader           03:23 PM, 12th Oct                     rabab                    I want to know what time exactly i will receive my order im travelling and i need ghe items befre 5 pm           03:24 PM, 12th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           03:24 PM, 12th Oct                     rabab                    Sure           03:25 PM, 12th Oct                   Abdulqader                   Is this contact number is right +97433159092 ?           03:26 PM, 12th Oct                     rabab                    Yes           03:26 PM, 12th Oct                   Abdulqader                   We are truly sorry for the inconvenience caused to you. we would like to inform you that your order is out for delivery today, and it will be delivered as soon as possible           03:27 PM, 12th Oct                     rabab                    No dear i need to k ow the exact timing           03:27 PM, 12th Oct                     rabab                    Im leaving my homd at 5:30 to the airport           03:28 PM, 12th Oct                     rabab                    I must to get the order before 5           03:28 PM, 12th Oct                     rabab                    Can you shafd with me the driver contact pls           03:29 PM, 12th Oct                   Abdulqader                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            03:29 PM, 12th Oct                   Abdulqader                   we will be on touch with you and contact you on your email           03:30 PM, 12th Oct                     rabab                    Can you contact them and confirm back to md about the exact delivery timing           03:30 PM, 12th Oct                     rabab                    Thanks for understanding but it's urgent for me           03:31 PM, 12th Oct                   Abdulqader                   Ok sure please note  that we will contact you through your email once we get any updates           03:31 PM, 12th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           03:32 PM, 12th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:34 PM, 12th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4994789