Subject: Ticket Assigned - Conversation with Jummu❄️
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 11 Oct 2022 16:33:18 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jummu❄️ Jummu❄️                    Hi order  no. 9589474367 not ready yet           08:20 PM, 11th Oct                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            08:20 PM, 11th Oct                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            08:20 PM, 11th Oct                     Jummu❄️                    I am waiting since 4days           08:20 PM, 11th Oct                   MAX UAE whatsapp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           08:20 PM, 11th Oct                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            08:20 PM, 11th Oct                     Jummu❄️                    1           08:20 PM, 11th Oct                   MAX UAE whatsapp bot                    Hello Jummu❄️ , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            08:20 PM, 11th Oct                     Jummu❄️                    1           08:20 PM, 11th Oct                   MAX UAE whatsapp bot                   Please enter your order number to continue.           08:20 PM, 11th Oct                     Jummu❄️                    9589474367           08:21 PM, 11th Oct                   MAX UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            08:21 PM, 11th Oct                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:21 PM, 11th Oct                     Jummu❄️                    2           08:21 PM, 11th Oct                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:21 PM, 11th Oct                     Jummu❄️                    1           08:21 PM, 11th Oct                   MAX UAE whatsapp bot                   Please enter your email address           08:21 PM, 11th Oct                     Jummu❄️                    [email-masked]           08:21 PM, 11th Oct                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           08:21 PM, 11th Oct                   Abdulqader                   Hi, thank you for contacting us. This's kader We would be happy to help you.           08:23 PM, 11th Oct                     Jummu❄️                    Where is my order for click & collect           08:24 PM, 11th Oct                     Jummu❄️                    9589474367           08:25 PM, 11th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           08:25 PM, 11th Oct                   Abdulqader                   I can see that delivery of this order has taken longer than our normal pick up day , and I am really very sorry for this delay. I know that you’ve been waiting for it.           08:26 PM, 11th Oct                   Abdulqader                   Please be assured that now we will escalate your concern to our store team and we will ask them to to arrange the order ASAP and you will updated shortly           08:27 PM, 11th Oct                     Jummu❄️                    I need this to be ready tomorrow itself!           08:27 PM, 11th Oct                     Jummu❄️                    Its too late           08:28 PM, 11th Oct                   Abdulqader                   please accept our sincere apologies for this unexpected delay.           08:29 PM, 11th Oct                   Abdulqader                   we’ll do our best to sort this out quickly.we will be on touch with you and contact you on your email           08:29 PM, 11th Oct                     Jummu❄️                    I need this ready by tomorrow!           08:29 PM, 11th Oct                   Abdulqader                   Ok sure will do the needful to collect it by tomorrow           08:31 PM, 11th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:32 PM, 11th Oct                     Jummu❄️                    Ok           08:32 PM, 11th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4991972