Subject: Ticket Assigned - Conversation with hasenaat
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 11 Oct 2022 16:22:02 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hasenaat hasenaat                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  hasenaat Bot:  Hi hasenaat, what do you need help with? Customer:  ? Refund Information Bot:    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service Customer:  Start Again Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi hasenaat, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9589775598 Bot:   Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC101122001511     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  525223883            08:15 PM, 11th Oct                   Abdulqader                   Hi Hasenaat, thank you for contacting us. This's kader We would be happy to help you.           08:15 PM, 11th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           08:16 PM, 11th Oct                     hasenaat                    ???           08:16 PM, 11th Oct                   Abdulqader                   We are truly sorry for the inconvenience caused to you. We have checked and it appears that the following order number: (9589775598) was placed on (Oct 10, 2022). Please note the expected delivery date on 12-10-2022           08:18 PM, 11th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           08:19 PM, 11th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:21 PM, 11th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4991917