Subject: Ticket Assigned - Late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 11 Oct 2022 16:13:34 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late delivery faris                    Hi           08:03 PM, 11th Oct                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            08:03 PM, 11th Oct                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            08:03 PM, 11th Oct                     faris                    1           08:03 PM, 11th Oct                   MAX UAE whatsapp bot                    Hello Faris , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            08:03 PM, 11th Oct                     faris                    1           08:03 PM, 11th Oct                   MAX UAE whatsapp bot                   Please enter your order number to continue.           08:03 PM, 11th Oct                     faris                    9589569048           08:03 PM, 11th Oct                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP100922003698    You can also easily track your order from My Account > Order History.             08:03 PM, 11th Oct                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:03 PM, 11th Oct                     faris                    Order supposed to deliver today no calls or notification received           08:04 PM, 11th Oct                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:04 PM, 11th Oct                     faris                    2           08:04 PM, 11th Oct                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:04 PM, 11th Oct                     faris                    1           08:04 PM, 11th Oct                   MAX UAE whatsapp bot                   Please enter your email address           08:04 PM, 11th Oct                     faris                    [email-masked]           08:04 PM, 11th Oct                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           08:04 PM, 11th Oct                   Abdulqader                   Hi Faris, thank you for contacting us. This's kader We would be happy to help you.           08:05 PM, 11th Oct                     faris                    Order supposed to deliver today no calls or notification received           08:05 PM, 11th Oct                     faris                    9589569048 order number           08:06 PM, 11th Oct                     faris                    What is the exact status of my delivery           08:06 PM, 11th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           08:07 PM, 11th Oct                   Abdulqader                   I can see that delivery of this order has taken longer than our normal delivery time,  Is this contact number is right  +971569713712?           08:08 PM, 11th Oct                     faris                    Yes           08:08 PM, 11th Oct                   Abdulqader                   please accept our sincere apologies for this unexpected delay. Kindly note we'll do our best to deliver your order asap and will be contacting you by this number +971569713712           08:09 PM, 11th Oct                     faris                    Ok thank you, can i expect delivery today?           08:09 PM, 11th Oct                   Abdulqader                   Please be assured that now we will escalate your concern to our courier team and we will ask them to arrange the delivery ASAP and you will updated shortly           08:10 PM, 11th Oct                     faris                    Ok           08:11 PM, 11th Oct                     faris                    Thank you           08:11 PM, 11th Oct                   Abdulqader                   please  note that we will contact you through your email once we get any updates           08:11 PM, 11th Oct                     faris                    Ok fine           08:12 PM, 11th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           08:12 PM, 11th Oct                     faris                    No thanks           08:12 PM, 11th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:13 PM, 11th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4991887