Subject: Ticket Assigned - Conversation with Afraz
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 11 Oct 2022 15:44:59 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Afraz Afraz                    2           07:32 PM, 11th Oct                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:32 PM, 11th Oct                   Centrepoint UAE whatsapp bot                    Hello Afraz , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:32 PM, 11th Oct                     Afraz                    1           07:33 PM, 11th Oct                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           07:33 PM, 11th Oct                     Afraz                    9589728768           07:33 PM, 11th Oct                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP101022003011    You can also easily track your order from My Account > Order History.             07:33 PM, 11th Oct                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:33 PM, 11th Oct                     Afraz                    2           07:35 PM, 11th Oct                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:35 PM, 11th Oct                     Afraz                    1           07:35 PM, 11th Oct                   Centrepoint UAE whatsapp bot                   Please enter your email address           07:35 PM, 11th Oct                     Afraz                    [email-masked]           07:35 PM, 11th Oct                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:35 PM, 11th Oct                   Aya                   Hello Afraz, I am Aya, thank you for contacting us. how may I help you today.           07:37 PM, 11th Oct                     Afraz                    Yes           07:37 PM, 11th Oct                     Afraz                    I’m waiting for my delivery           07:38 PM, 11th Oct                   Aya                   We can see that you are contacting us regarding the order 9589728768           07:38 PM, 11th Oct                     Afraz                    Yes           07:38 PM, 11th Oct                     Afraz                    I’m supposed to receive this today           07:38 PM, 11th Oct                   Aya                   which is out for delivery towards you and you will be contacted shortly to arrange the delivery           07:38 PM, 11th Oct                   Aya                   Is there anything else may I assist you?           07:39 PM, 11th Oct                     Afraz                    I will receive this today           07:39 PM, 11th Oct                   Aya                   the courier will do the best to arrange the delivery very soon           07:39 PM, 11th Oct                   Aya                   Is there anything else may I assist you?           07:40 PM, 11th Oct                     Afraz                    Can you please send me the person contact number so that I can contact him           07:40 PM, 11th Oct                   Aya                   unfortunately we don't have the courier contact number, however please be rest assured that the courier will contact shortly to coordinate the delivery           07:42 PM, 11th Oct                     Afraz                    I’m waiting           07:43 PM, 11th Oct                   Aya                   It was my pleasure to assist you. Do not hesitate to contact us for any other inquiries. I wish you a happy day.           07:43 PM, 11th Oct                     Afraz                    Thank you           07:43 PM, 11th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4991751