Subject: Ticket Assigned - Conversation with Kamal Divjot Arora
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 11 Oct 2022 15:22:38 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Kamal Divjot Arora Kamal Divjot Arora                    Hi           07:14 PM, 11th Oct                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:14 PM, 11th Oct                   Centrepoint UAE whatsapp bot                    Hello Kamal Divjot Arora , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:14 PM, 11th Oct                     Kamal Divjot Arora                    1           07:14 PM, 11th Oct                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           07:14 PM, 11th Oct                     Kamal Divjot Arora                    9589866691           07:15 PM, 11th Oct                   Centrepoint UAE whatsapp bot                    ? Congrats, your order is Placed   You can easily track your order from My Account > Order History.    If you wish to cancel your order, please flow below link.      During sales, your order may take longer to arrive.            07:15 PM, 11th Oct                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:15 PM, 11th Oct                     Kamal Divjot Arora                    2           07:15 PM, 11th Oct                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:15 PM, 11th Oct                     Kamal Divjot Arora                    1           07:15 PM, 11th Oct                   Centrepoint UAE whatsapp bot                   Please enter your email address           07:15 PM, 11th Oct                     Kamal Divjot Arora                    [email-masked]           07:15 PM, 11th Oct                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:15 PM, 11th Oct                     Kamal Divjot Arora                             07:16 PM, 11th Oct                   Abdulqader                   Hi Kamal, thank you for contacting us. This's kader We would be happy to help you.           07:16 PM, 11th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:16 PM, 11th Oct                     Kamal Divjot Arora                    Hi could u please help me with my order           07:16 PM, 11th Oct                     Kamal Divjot Arora                    One place it says it’s placed and then I get email it’s not placed           07:16 PM, 11th Oct                   Abdulqader                   We sincerely apologize for the inconvenience caused to you however, we have checked and it appears that the following order number: (9589866677 was not placed successfully. Whenever this happens our system tries to capture the payment again automatically, in this case, as we can the payment was captured again and a new order was placed successfully which is: (9589866691).  The payment has been captured only once from your account which is for the new successfully placed order.  Once this order has been shipped out you will receive an email notification for the same containing the tracking details.           07:17 PM, 11th Oct                     Kamal Divjot Arora                    Perfect thank u           07:18 PM, 11th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           07:19 PM, 11th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:21 PM, 11th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4991620