Subject: Ticket Assigned - Conversation with why i didnot get my order till now
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 11 Oct 2022 13:07:34 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with why i didnot get my order till now why i didnot get my order till now                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi why i didnot get my order till now, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9589385311 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:58 PM, 11th Oct                     why i didnot get my order till now                    Till now I didnot get any sms regarding my order           04:58 PM, 11th Oct                   Abdulqader                   Hi Dear, thank you for contacting us. This's kader We would be happy to help you.           04:58 PM, 11th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           04:58 PM, 11th Oct                     why i didnot get my order till now                    Ok           04:58 PM, 11th Oct                   Abdulqader                   I can see that delivery of this order has taken longer than our normal pick up day , and I am really very sorry for this delay. I know that you’ve been waiting for it.           05:00 PM, 11th Oct                   Abdulqader                   Please be assured that now we will escalate your concern to our store team and we will ask them to do arrange the order ASAP and you will updated shortly           05:00 PM, 11th Oct                     why i didnot get my order till now                    I need it urgently today I told yr colleagues earlier and nothing happened           05:01 PM, 11th Oct                   Abdulqader                    we’ll do our best to sort this out quickly.we will be on touch with you and contact you on your email           05:02 PM, 11th Oct                     why i didnot get my order till now                    Please I want to pick today thanks           05:03 PM, 11th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           05:04 PM, 11th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:06 PM, 11th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4990945