Subject: New Reply Received - Order number 9589481809
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 11 Oct 2022 04:29:38 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Order number 9589481809  Ticket comment <div>Hi 
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<div>I have just waited to speak to someone on the phone for 20 minutes and have been cut off. Please respond back to me by 10am confirming my order will be with me today ! This is not acceptable </div>
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<div>Thanks <br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 11 Oct 2022, at 5:59 AM, beth &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr"> Hi again 
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<div>This update is not acceptable. Please confirm back immediately when the order will be delivered. Will this be delivered today?</div>
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<div>Please don’t reply back with some silly automated messages and give me an actual update !!!! </div>
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<div dir="ltr">Sent from my iPhone</div>
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<blockquote>On 10 Oct 2022, at 10:01 PM, Splash &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Beth,<br>
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Thank you for your patience.<br>
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We’re really sorry if we’ve taken longer than usual to deliver your order to you.<br>
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We understand that this would be really frustrating for you, as you haven't received any update for your concern. Please consider this as a rare instance, rest assured our team is working on your issue, and will get back to you as soon as possible.<br>
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Feel free to get in touch with us for further assistance.<br>
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Thank You,<br style="box-sizing: border-box">
<span style='color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; box-sizing: border-box'>Splash </span>Support
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4986636