Subject: New Reply Received - app issue
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 10 Oct 2022 12:47:57 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  app issue  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><b><span style='font-family:"Calibri",sans-serif;color:#002060'>What information have you requested AND where ? nothing requested in tralling email</span></b></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Nothing has been resolved , I still cannot use my credit in checkout </span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>FYI  :  I am using web application and not mobile APP.</span></div>
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<div>From:<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Babyshop [mailto:[email-masked]] <br><b>Sent:</b> Monday, October 10, 2022 3:21 PM<br><b>To:</b> [email-masked]<br><b>Subject:</b> app issue</span>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Dear Customer,</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>This email concerns your Customer Service case # 4933809</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Looking forward to your response.</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Abdulqader Ahmed : </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Kaeed ,<br><br>Thanks for your response.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>We would like to inform you that we are again checking it with the technical team regarding your issue for and will get back to you as soon as possible.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank You,<br>Babyshop Support Team</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><br></span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4933809:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> </span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4933809