Subject: Ticket Assigned - Conversation with Sameena
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 10 Oct 2022 12:18:07 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sameena Sameena                    Hi           04:09 PM, 10th Oct                   Babyshop UAE WhatsApp bot                    Hello, welcome to Babyshop!?   مرحبًا بك في بيبي شوب            04:09 PM, 10th Oct                   Babyshop UAE WhatsApp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            04:09 PM, 10th Oct                     Sameena                    I can’t select click and collect option in my order ?           04:09 PM, 10th Oct                   Babyshop UAE WhatsApp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           04:09 PM, 10th Oct                   Babyshop UAE WhatsApp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            04:09 PM, 10th Oct                     Sameena                    Why is that?           04:09 PM, 10th Oct                   Babyshop UAE WhatsApp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           04:09 PM, 10th Oct                   Babyshop UAE WhatsApp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            04:09 PM, 10th Oct                     Sameena                    1           04:09 PM, 10th Oct                   Babyshop UAE WhatsApp bot                    Hello Sameena , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:09 PM, 10th Oct                     Sameena                    1           04:09 PM, 10th Oct                   Babyshop UAE WhatsApp bot                   Please enter your order number to continue.           04:09 PM, 10th Oct                     Sameena                    4           04:10 PM, 10th Oct                   Babyshop UAE WhatsApp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           04:10 PM, 10th Oct                   Babyshop UAE WhatsApp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            04:10 PM, 10th Oct                     Sameena                    2           04:10 PM, 10th Oct                   Babyshop UAE WhatsApp bot                    Hello Sameena , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:10 PM, 10th Oct                     Sameena                    4           04:10 PM, 10th Oct                   Babyshop UAE WhatsApp bot                    Looking for a Babyshop store near you? Just tap on the link below? and choose your city.   www.babyshopstores.com/ae/en/storelocator   Happy shopping!?️             04:10 PM, 10th Oct                   Babyshop UAE WhatsApp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:10 PM, 10th Oct                     Sameena                    2           04:10 PM, 10th Oct                   Babyshop UAE WhatsApp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:10 PM, 10th Oct                     Sameena                    1           04:10 PM, 10th Oct                   Babyshop UAE WhatsApp bot                   Please enter your email address           04:10 PM, 10th Oct                     Sameena                    [email-masked]           04:10 PM, 10th Oct                   Babyshop UAE WhatsApp bot                   Please wait, our agent will be with you shortly. Thanks           04:10 PM, 10th Oct                   Abdulqader                   Hi Sameena, thank you for contacting us. This's kader We would be happy to help you.           04:12 PM, 10th Oct                     Sameena                    Hi           04:12 PM, 10th Oct                     Sameena                    I can’t select click and collect option in my order ?           04:12 PM, 10th Oct                     Sameena                    Why is that?           04:12 PM, 10th Oct                   Abdulqader                   We sincerely apologize for the issue that you are facing however, please share the Screenshot Of The Issue           04:13 PM, 10th Oct                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           04:15 PM, 10th Oct                   Abdulqader                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:17 PM, 10th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4985950