Subject: New Reply Received - Shukran
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 10 Oct 2022 07:25:30 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Shukran  Ticket comment <div class="ydpf8033125yahoo-style-wrap" style="font-family:times new roman, new york, times, serif;font-size:16px">
<div></div>
        <div dir="ltr">Hi Team,</div>
<div dir="ltr"><br></div>
<div dir="ltr">It would be of help if you could tell me which details in particular you need.</div>
<div dir="ltr">Further to your mail, below are a few of the details:</div>
<div dir="ltr">Membership No. 1800 0001 4158 3498</div>
<div dir="ltr"><br></div>
<div dir="ltr">The particular transaction that I never did was for 06/10/2022 (-142 AED - MAX).</div>
<div dir="ltr"><br></div>
<div dir="ltr">Please advise at the earliest.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Thank you.</div>
        
        </div>
<div id="yahoo_quoted_5758545043" class="yahoo_quoted">
            <div style="font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:13px;color:#26282a">
                
                <div>
                    </div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Monday, October 10, 2022 at 09:58:36 AM GMT+4, Max &lt;[email-masked]&gt; wrote:
                
                </div>
<div><br></div>
                <div><br></div>
                <div><div id="yiv0042033300"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
<div dir="ltr"><div dir="ltr">Hi SHERIN ,<br><br>Thanks for your response.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>We would be happy to help you. However for us to check and investigate, we would need the details of your Shukran Card so that we can investigate further and assist you accordingly with this.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>
</div></div>
<div style="margin-top:0px">Thank You,<br style=""><span style="color:rgb(0, 0, 0);font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, Noto Sans, sans-serif, Apple Color Emoji, Segoe UI Emoji, Segoe UI Symbol, Noto Color Emoji;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:left;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;background-color:rgb(255, 255, 255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline !important">Max </span>Support Team</div>
</div>

	

</div></div></div>
            
        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4983855