Subject: Ticket Assigned - Conversation with Dr.Aiman Saad
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 09 Oct 2022 13:06:43 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Dr.Aiman Saad Dr.Aiman Saad                    Hi...           04:57 PM, 09th Oct                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            04:57 PM, 09th Oct                    Centrepoint KW whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            04:57 PM, 09th Oct                     Dr.Aiman Saad                    1           04:57 PM, 09th Oct                    Centrepoint KW whatsapp bot                    Hello Dr.Aiman Saad , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:57 PM, 09th Oct                     Dr.Aiman Saad                    3           04:58 PM, 09th Oct                    Centrepoint KW whatsapp bot                    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   Knet - Your refund will be credited to your bank account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   Knet - Your refund will be credited to your bank account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.            04:58 PM, 09th Oct                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:58 PM, 09th Oct                     Dr.Aiman Saad                    2           04:58 PM, 09th Oct                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:58 PM, 09th Oct                     Dr.Aiman Saad                    1           04:58 PM, 09th Oct                    Centrepoint KW whatsapp bot                   Please enter your email address           04:58 PM, 09th Oct                     Dr.Aiman Saad                    [email-masked]           04:59 PM, 09th Oct                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:59 PM, 09th Oct                   Abdulqader                   Hi Dr.Aiman, thank you for contacting us. This's kader We would be happy to help you.           05:00 PM, 09th Oct                     Dr.Aiman Saad                    Hi..u just now received my order           05:00 PM, 09th Oct                     Dr.Aiman Saad                    Its missing the pink toothbrush           05:00 PM, 09th Oct                     Dr.Aiman Saad                    I*           05:01 PM, 09th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           05:01 PM, 09th Oct                     Dr.Aiman Saad                    Ok           05:01 PM, 09th Oct                   Abdulqader                   The  Juniors Deluxe Soft Bristle Toothbrush) in your order ID8189505990went out of stock, so we've partially shipped your order and the amount of KWD0.34  will be refunded back to your debit or Credit Card in 7-14 working days.   We apologize for the inconvenience caused and thank you for your           05:02 PM, 09th Oct                     Dr.Aiman Saad                    Ok           05:03 PM, 09th Oct                   Abdulqader                   please accept our sincere apologies for this           05:03 PM, 09th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           05:03 PM, 09th Oct                     Dr.Aiman Saad                    No problem..thank you..           05:05 PM, 09th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:05 PM, 09th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4981536