Subject: Ticket Assigned - Late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 09 Oct 2022 12:21:56 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late delivery Alicious                    hi           04:10 PM, 09th Oct                   MAX KW Whatsapp BOT                    Hello, welcome to Max!?   مرحبًا بك في ماكس            04:10 PM, 09th Oct                   MAX KW Whatsapp BOT                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            04:10 PM, 09th Oct                     Alicious                    1           04:10 PM, 09th Oct                   MAX KW Whatsapp BOT                    Hello Alicious , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:11 PM, 09th Oct                     Alicious                    1           04:11 PM, 09th Oct                   MAX KW Whatsapp BOT                   Please enter your order number to continue.           04:11 PM, 09th Oct                     Alicious                    8189479354           04:11 PM, 09th Oct                   MAX KW Whatsapp BOT                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP1008220005342    You can also easily track your order from My Account > Order History.             04:11 PM, 09th Oct                   MAX KW Whatsapp BOT                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:11 PM, 09th Oct                     Alicious                    2           04:12 PM, 09th Oct                   MAX KW Whatsapp BOT                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:12 PM, 09th Oct                     Alicious                    1           04:12 PM, 09th Oct                   MAX KW Whatsapp BOT                   Please enter your email address           04:12 PM, 09th Oct                     Alicious                    [email-masked]           04:12 PM, 09th Oct                   MAX KW Whatsapp BOT                   Please wait, our agent will be with you shortly. Thanks           04:12 PM, 09th Oct                   Abdulqader                   Hi Dear, thank you for contacting us. This's kader We would be happy to help you.           04:12 PM, 09th Oct                     Alicious                    hi           04:13 PM, 09th Oct                     Alicious                    hope u doing good           04:13 PM, 09th Oct                     Alicious                    this is my order           04:13 PM, 09th Oct                     Alicious                    ordered yesterday eve           04:13 PM, 09th Oct                     Alicious                    it supposed to be delivered today           04:13 PM, 09th Oct                     Alicious                    but not yet           04:13 PM, 09th Oct                     Alicious                    and when i open app for tracking it           04:14 PM, 09th Oct                     Alicious                    it shows no record found           04:14 PM, 09th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           04:14 PM, 09th Oct                     Alicious                             04:14 PM, 09th Oct                     Alicious                    ye sure           04:14 PM, 09th Oct                   Abdulqader                   Is this contact number is right +96597129444?           04:15 PM, 09th Oct                     Alicious                    yes           04:16 PM, 09th Oct                   Abdulqader                   please accept our sincere apologies for this unexpected delay.we would like to inform you that your order is out for delivery today,           04:18 PM, 09th Oct                     Alicious                    ok but by what time           04:18 PM, 09th Oct                   Abdulqader                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            04:19 PM, 09th Oct                     Alicious                    aight thanks           04:19 PM, 09th Oct                   Abdulqader                   Please note that unfortunately, we cannot specify a specific time for the delivery of the order, as the order is out for delivery, and it will be delivered by the end of the day at the latest           04:19 PM, 09th Oct                     Alicious                    ok           04:20 PM, 09th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           04:20 PM, 09th Oct                     Alicious                    no           04:20 PM, 09th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:20 PM, 09th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4981296