Subject: Ticket Assigned - Late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 09 Oct 2022 12:00:45 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late delivery Rashmi                    Hello           03:46 PM, 09th Oct                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            03:46 PM, 09th Oct                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            03:46 PM, 09th Oct                     Rashmi                    1           03:46 PM, 09th Oct                   MAX UAE whatsapp bot                    Hello Rashmi , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:46 PM, 09th Oct                     Rashmi                    We have not received our order           03:46 PM, 09th Oct                   MAX UAE whatsapp bot                    Hi Rashmi , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            03:46 PM, 09th Oct                     Rashmi                    1           03:46 PM, 09th Oct                   MAX UAE whatsapp bot                   Please enter your order number to continue.           03:46 PM, 09th Oct                     Rashmi                    9589323253           03:47 PM, 09th Oct                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP100922000035    You can also easily track your order from My Account > Order History.             03:47 PM, 09th Oct                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:47 PM, 09th Oct                     Rashmi                    2           03:47 PM, 09th Oct                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:47 PM, 09th Oct                     Rashmi                    Yes           03:47 PM, 09th Oct                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:47 PM, 09th Oct                     Rashmi                    1           03:47 PM, 09th Oct                   MAX UAE whatsapp bot                   Please enter your email address           03:47 PM, 09th Oct                     Rashmi                    [email-masked]           03:48 PM, 09th Oct                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:48 PM, 09th Oct                   Abdulqader                   Hi Rashmi, thank you for contacting us. This's kader We would be happy to help you.           03:48 PM, 09th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           03:48 PM, 09th Oct                     Rashmi                    My product was supposed to reach me Yday           03:48 PM, 09th Oct                     Rashmi                    But till now we haven’t text           03:48 PM, 09th Oct                     Rashmi                    Received           03:48 PM, 09th Oct                     Rashmi                    Wht kind of service it is           03:49 PM, 09th Oct                   Abdulqader                   We are truly sorry for the inconvenience caused to you. Is this contact number is right  +971502612268?           03:50 PM, 09th Oct                   Abdulqader                   we would like to inform you that your order is out for delivery today           03:51 PM, 09th Oct                     Rashmi                    Share me           03:51 PM, 09th Oct                     Rashmi                    The delivery person number           03:52 PM, 09th Oct                     Rashmi                    0509706526           03:52 PM, 09th Oct                     Rashmi                    Hello           03:52 PM, 09th Oct                   Abdulqader                   please accept our sincere apologies for this unexpected delay. Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order today.            03:53 PM, 09th Oct                     Rashmi                    I need number           03:53 PM, 09th Oct                   Abdulqader                   Please accept our full apologies, as we do not have the contact number of courier partnerat this moment           03:55 PM, 09th Oct                   Abdulqader                   as the order is out for delivery, and it will be delivered by the end of the day at the latest           03:55 PM, 09th Oct                     Rashmi                    Why           03:55 PM, 09th Oct                   Abdulqader                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern. We request you to please allow us some time so we can work on this and do the needful.           03:56 PM, 09th Oct                   Abdulqader                   please note that we will contact you through your email once we get any updates           03:56 PM, 09th Oct                     Rashmi                    Ok           03:57 PM, 09th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           03:57 PM, 09th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:00 PM, 09th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4981185