Subject: Ticket Assigned - Late delivery address
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 06 Oct 2022 13:48:06 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late delivery address abdelmegee                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi abdelmegee, what do you need help with? Customer:  Start Again Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi abdelmegee, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9588984008 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP100522000916     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:37 PM, 06th Oct                   Abdulqader                   Hi Abdelmgeg, thank you for contacting us. This's kader We would be happy to help you.           05:39 PM, 06th Oct                   Abdulqader                   Is this contact number is right  +971503411470?           05:39 PM, 06th Oct                     abdelmegee                    yes           05:39 PM, 06th Oct                     abdelmegee                    i need to cancel Order #9588984008           05:40 PM, 06th Oct                     abdelmegee                    its not yet delivered           05:40 PM, 06th Oct                   Abdulqader                   Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.  Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           05:40 PM, 06th Oct                   Abdulqader                   Once the order will return back to warehouse we will process the refund for the same as soon as possible.           05:40 PM, 06th Oct                   Abdulqader                   We sincerely apologize for any inconvenience caused,   ​Please provide us with your full contact number and address in order to be updated (house number - street name - neighborhood - city)           05:41 PM, 06th Oct                     abdelmegee                    Mahmoud mostafa  Persia cluster O03 ,Shop number s16, Dubai Dubai Internet city Mobile Number: +971 503411470           05:43 PM, 06th Oct                   Abdulqader                   please accept our sincere apologies for this unexpected delay.           05:44 PM, 06th Oct                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you           05:44 PM, 06th Oct                   Abdulqader                   Your request has been submitted to the concerned team. We will contact you if there is any new information. Thanks for your cooperation and understanding with us.           05:44 PM, 06th Oct                   Abdulqader                   please note that we will contact you through your email once we get any updates           05:45 PM, 06th Oct                     abdelmegee                    ok thanks           05:45 PM, 06th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           05:45 PM, 06th Oct                     abdelmegee                    thanks           05:47 PM, 06th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:47 PM, 06th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4970334