Subject: Ticket Assigned - Late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 05 Oct 2022 16:31:07 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late delivery Ken2                    Hi           08:22 PM, 05th Oct                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            08:22 PM, 05th Oct                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            08:22 PM, 05th Oct                     Ken2                    1           08:22 PM, 05th Oct                   Centrepoint UAE whatsapp bot                    Hello Ken2 , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            08:22 PM, 05th Oct                     Ken2                    1           08:22 PM, 05th Oct                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           08:22 PM, 05th Oct                     Ken2                    9589018412           08:22 PM, 05th Oct                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP100522001416    You can also easily track your order from My Account > Order History.             08:22 PM, 05th Oct                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:22 PM, 05th Oct                     Ken2                    2           08:22 PM, 05th Oct                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:22 PM, 05th Oct                     Ken2                    1           08:22 PM, 05th Oct                   Centrepoint UAE whatsapp bot                   Please enter your email address           08:22 PM, 05th Oct                     Ken2                    [email-masked]           08:23 PM, 05th Oct                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           08:23 PM, 05th Oct                   Abdulqader                   Hi Ken, thank you for contacting us. This's kader We would be happy to help you.           08:23 PM, 05th Oct                     Ken2                    9589018412           08:23 PM, 05th Oct                     Ken2                    Why is my order not delivered           08:23 PM, 05th Oct                     Ken2                    My address is complete           08:24 PM, 05th Oct                     Ken2                    It waa suppose to be delivered today           08:24 PM, 05th Oct                     Ken2                    Not even a call from the courier           08:24 PM, 05th Oct                   Abdulqader                   We sincerely apologize for any inconvenience caused,   ​Please provide us with your full contact number and address in order to be updated (house number - street name - neighborhood - city)           08:24 PM, 05th Oct                     Ken2                    Kennette Dignadice 0525256739 / 0569475988 Kata and Asana (shop) Time Square Center Level.1 Sheikh Zayed Road           08:26 PM, 05th Oct                     Ken2                    Please deliver tomorrow           08:26 PM, 05th Oct                   Abdulqader                   please accept our sincere apologies for this unexpected delay.           08:26 PM, 05th Oct                   Abdulqader                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order tomorrow.            08:27 PM, 05th Oct                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. please that we will contact you through your email once we get any updates           08:27 PM, 05th Oct                     Ken2                    Please advise courier to delivery tomorrow. I have a flight the next day.           08:28 PM, 05th Oct                   Abdulqader                   Ok sure will do the needful           08:28 PM, 05th Oct                     Ken2                    Thank you           08:29 PM, 05th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           08:29 PM, 05th Oct                     Ken2                    No           08:30 PM, 05th Oct                     Ken2                    Thank you           08:30 PM, 05th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:30 PM, 05th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4966328