Subject: Ticket Assigned - Late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 05 Oct 2022 16:25:27 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late delivery Maha                    Hi           08:09 PM, 05th Oct                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            08:09 PM, 05th Oct                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            08:09 PM, 05th Oct                     Maha                    1           08:09 PM, 05th Oct                   Centrepoint UAE whatsapp bot                    Hello Maha , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            08:09 PM, 05th Oct                     Maha                    2           08:09 PM, 05th Oct                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            08:09 PM, 05th Oct                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:09 PM, 05th Oct                     Maha                    2           08:09 PM, 05th Oct                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:09 PM, 05th Oct                     Maha                    1           08:10 PM, 05th Oct                   Centrepoint UAE whatsapp bot                   Please enter your email address           08:10 PM, 05th Oct                     Maha                    [email-masked]           08:10 PM, 05th Oct                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           08:10 PM, 05th Oct                   Abdulqader                   Hi Maha, thank you for contacting us. This's kader We would be happy to help you.           08:11 PM, 05th Oct                     Maha                    Hi kadee           08:12 PM, 05th Oct                     Maha                    I made a return through online           08:12 PM, 05th Oct                     Maha                    Order # 9588544291           08:13 PM, 05th Oct                     Maha                    To return 2 baby bags as they are not as pictures & even the logo is not on the bags as online picture           08:14 PM, 05th Oct                     Maha                    This was 3 days back maybe           08:14 PM, 05th Oct                     Maha                    I never receive any update or messages for the return           08:15 PM, 05th Oct                     Maha                    No one called either           08:15 PM, 05th Oct                     Maha                    ???           08:15 PM, 05th Oct                     Maha                    No one came to take the bags           08:15 PM, 05th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           08:17 PM, 05th Oct                     Maha                    Ok am waiting           08:17 PM, 05th Oct                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. please that we will contact you through your email once we get any updates           08:17 PM, 05th Oct                     Maha                    Call me on my mobile           08:19 PM, 05th Oct                     Maha                    0502906309           08:19 PM, 05th Oct                   Abdulqader                   we’ll do our best to sort this out quickly.           08:20 PM, 05th Oct                     Maha                    Ok thanks           08:21 PM, 05th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           08:22 PM, 05th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:24 PM, 05th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4966303