Subject: Ticket Assigned - Late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 05 Oct 2022 15:50:08 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late delivery hi                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4688958762 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP1004220007214     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0097466678863            07:36 PM, 05th Oct                   Abdulqader                   Hi Dear, thank you for contacting us. This's kader We would be happy to help you.           07:36 PM, 05th Oct                     hi                    Please order till now delivered why ?           07:37 PM, 05th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:37 PM, 05th Oct                     hi                    4688958762           07:37 PM, 05th Oct                   Abdulqader                   Is this contact number is right  +97433225873?           07:37 PM, 05th Oct                     hi                    Yes           07:37 PM, 05th Oct                   Abdulqader                   We are truly sorry for the inconvenience caused to you. we would like to inform you that your order is out for delivery today, and it will be delivered as soon as possible           07:38 PM, 05th Oct                     hi                    No please give me driver number           07:39 PM, 05th Oct                     hi                    We couldn't go outside because of this delivery           07:40 PM, 05th Oct                     hi                    Give me driver number please           07:40 PM, 05th Oct                   Abdulqader                   Please note that unfortunately, as we do not have the contact number of courier partnerat this moment           07:40 PM, 05th Oct                   Abdulqader                   as the order is out for delivery, and it will be delivered by the end of the day at the latest           07:41 PM, 05th Oct                     hi                    How is that           07:41 PM, 05th Oct                     hi                    Ok let him contact us .. at least he give me when he will reach my location           07:41 PM, 05th Oct                   Abdulqader                   Please note that you will be contacted on your contact number (+97433225873) before delivering your order,           07:42 PM, 05th Oct                   Abdulqader                   we'll do our best to deliver your order today           07:42 PM, 05th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           07:43 PM, 05th Oct                     hi                    Poor service           07:44 PM, 05th Oct                     hi                    You mentioned in the website that you can make a delivery in the same day           07:45 PM, 05th Oct                   Abdulqader                   We sincerely apologize for the inconvenience caused to you, this is definitely not the experience we hope you will have when shopping with us.           07:45 PM, 05th Oct                   Abdulqader                   We wil do our best to arrange the delivery ASAP and you will updated shortly           07:45 PM, 05th Oct                     hi                    And now I'm waiting order to be delivered today or tomorrow           07:46 PM, 05th Oct                     hi                    Not satisfied           07:46 PM, 05th Oct                   Abdulqader                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            07:47 PM, 05th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           07:48 PM, 05th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:49 PM, 05th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4966112