Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 05 Oct 2022 15:35:33 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi I’m expecting a delivery today but still not arrived           07:19 PM, 05th Oct                   Abdulqader                   Hi Dear, thank you for contacting us. This's kader We would be happy to help you.           07:20 PM, 05th Oct                   Abdulqader                   Could you please share your order number so that I can assist you further?           07:20 PM, 05th Oct                     User                    My order number is 8188130080           07:21 PM, 05th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:21 PM, 05th Oct                     User                    Ok waiting           07:22 PM, 05th Oct                   Abdulqader                   Is this contact number is right  +96599649359?           07:22 PM, 05th Oct                     User                    yes           07:22 PM, 05th Oct                   Abdulqader                   please accept our sincere apologies for this unexpected delay. Kindly note we'll do our best to deliver your order asap and will be contacting you by this number +96599649359           07:22 PM, 05th Oct                     User                    so the item won’t be delivered today ?           07:23 PM, 05th Oct                   Abdulqader                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            07:23 PM, 05th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           07:24 PM, 05th Oct                     User                    Please be advised I’m waiting as per promised delivery time period issued by your company; hence , least you can do is advise weather iff to will be delivered today or not so I can attend for other business rather than just waiting without time assurance !           07:26 PM, 05th Oct                   Abdulqader                   Please accept our full apologies for the inconvenience and delay we have caused.  Your request has been submitted to the concerned team. We will contact you if there is any new information.  Thanks for your cooperation and understanding with us.           07:26 PM, 05th Oct                   Abdulqader                   please that we will contact you through your email once we get any updates           07:27 PM, 05th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           07:28 PM, 05th Oct                     User                    Yes please           07:29 PM, 05th Oct                     User                    forward me the number of costumer care thanks           07:29 PM, 05th Oct                   Abdulqader                   we’ll do our best to sort this out quickly.we will be on touch with you and contact you on your email           07:31 PM, 05th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           07:32 PM, 05th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:35 PM, 05th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4966033