Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 05 Oct 2022 15:20:07 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  hello Bot:  Hi hello, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  164042632 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  200000082400002 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  Thats the only number i have on the receipt Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  216071 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  21023117115 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Main Menu Bot:  Hi hello, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  618721023117115 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  21023117618720221003 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  I cant find ot Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Main Menu Bot:  Hi hello, what do you need help with? Customer:  ?Store Location Bot:    Looking for a Centrepoint Stores store near you? Just tap on the link below? and choose your city.   www.centrepointstores.com/bh/en/storelocator   Happy shopping!?️   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  017336228584            07:07 PM, 05th Oct                   Abdulqader                   Hi Dear, thank you for contacting us. This's kader We would be happy to help you.           07:07 PM, 05th Oct                     hello                    Hello Kader           07:07 PM, 05th Oct                     hello                    I purchased 3 tables from a store in marina mall in manama           07:08 PM, 05th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:08 PM, 05th Oct                     hello                    I was told it will be delivered today           07:08 PM, 05th Oct                   Abdulqader                   Could you please share your order number so that I can assist you further?           07:08 PM, 05th Oct                     hello                    I waited the whole afternoon           07:08 PM, 05th Oct                     hello                    I have the receipt           07:09 PM, 05th Oct                     hello                    What number do ibsend you           07:09 PM, 05th Oct                     hello                    I called the shop 10 times no one responded           07:10 PM, 05th Oct                   Abdulqader                   We are truly sorry for the inconvenience caused to you. Kindly provide us the 10 digits number of your order           07:10 PM, 05th Oct                     hello                    Iwhere will it be on the receipt?           07:11 PM, 05th Oct                     hello                    I bought it from the shop           07:12 PM, 05th Oct                     hello                    Hello           07:13 PM, 05th Oct                   Abdulqader                   please accept our sincere apologies for this we request you to please contact to the store  they would be assist you in this regards.           07:14 PM, 05th Oct                     hello                    They dont answer           07:14 PM, 05th Oct                     hello                    Its really a bad experience           07:15 PM, 05th Oct                     hello                    Last time I will buy from thos shop no customer service           07:15 PM, 05th Oct                   Abdulqader                   We are truly sorry for the inconvenience caused to you. You can contact our customer support team on (8000-1271)           07:16 PM, 05th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           07:18 PM, 05th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:19 PM, 05th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4965951