Subject: Ticket Assigned - Late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 05 Oct 2022 14:53:26 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late delivery kevin mwenda                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  kevin mwenda Bot:  Hi kevin mwenda, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  FC1004220006896 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  4688935772 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC1004220006896     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +97433013294            06:41 PM, 05th Oct                   Abdulqader                   Hi Kevin, thank you for contacting us. This's kader We would be happy to help you.           06:42 PM, 05th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:43 PM, 05th Oct                   Abdulqader                   Is this contact number is right +97433013294 ?           06:44 PM, 05th Oct                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           06:46 PM, 05th Oct                   Abdulqader                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           06:48 PM, 05th Oct                     kevin mwenda                    Yes           06:48 PM, 05th Oct                   Abdulqader                   please accept our sincere apologies for this unexpected delay. Kindly note we'll do our best to deliver your order asap and will be contacting you by this number +97433013294           06:49 PM, 05th Oct                   Abdulqader                   Your request has been submitted to the concerned team. We will contact you if there is any new information.  Thanks for your cooperation and understanding with us.           06:50 PM, 05th Oct                   Abdulqader                   please note that we will contact you through your email once we get any updates           06:50 PM, 05th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           06:51 PM, 05th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:53 PM, 05th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4965798