Subject: Ticket Assigned - Conversation with alexia
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 05 Oct 2022 14:49:37 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with alexia alexia                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  hello,alexia Bot:  ✍️ Please enter your name Customer:  alexia Bot:  Hi alexia, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4688839714 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP1003220007429     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +97433452245 Bot:  Please wait, our agent will be with you shortly. Thanks Agent:  Hi Alexia, thank you for contacting us. This's kader We would be happy to help you. Agent:  We request you to please allow us some time to check your details and back to you, stay with us Agent:  Is this contact number is right +97433452245 ? Agent:  Is this contact number is right +97433452245 ? Agent:  Hi, I'm not getting a response from you. Are we still connected? Customer:  Ok Agent:  please accept our sincere apologies for this unexpected delay. Kindly note we'll do our best to deliver your order asap and will be contacting you by this number +97433452245 Agent:  Your request has been submitted to the concerned team. We will contact you if there is any new information.  Thanks for your cooperation and understanding with us. Agent:  Do you have any other inquiries that we can help with? Agent:  It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day. Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:42 PM, 05th Oct                   Abdulqader                   Hi Alexia, thank you for contacting us. This's kader We would be happy to help you.           06:43 PM, 05th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:44 PM, 05th Oct                   Abdulqader                   Is this contact number is right  +97433452245?           06:44 PM, 05th Oct                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           06:46 PM, 05th Oct                   Abdulqader                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           06:49 PM, 05th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4965781