Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 05 Oct 2022 14:09:24 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  hi Bot:  Hi hi, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-775274 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0558031894            06:04 PM, 05th Oct                   Abdulqader                   Hi Dear, thank you for contacting us. This's kader We would be happy to help you.           06:04 PM, 05th Oct                     hi                    I want to check my  status           06:05 PM, 05th Oct                   Abdulqader                   We can see that you are contacting us regarding your order 9588635531?           06:05 PM, 05th Oct                     hi                    It had been received yesterday           06:05 PM, 05th Oct                     hi                    Yes           06:05 PM, 05th Oct                   Abdulqader                   ​Please note that according to Returns Tracking ID: SD008210962, we can see that your items were collected from you on 04/10/2022.           06:06 PM, 05th Oct                     hi                    Yes           06:06 PM, 05th Oct                   Abdulqader                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.  Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.           06:07 PM, 05th Oct                     hi                    Okay, thanks a lot           06:07 PM, 05th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           06:07 PM, 05th Oct                     hi                    Thanks a lot           06:08 PM, 05th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:08 PM, 05th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4965557