Subject: New Reply Received - Order No 9588595209
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 05 Oct 2022 08:59:58 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Order No 9588595209  Ticket comment <div dir="auto">Hi ,</div>
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<div dir="auto">You can also send me the return slip so that i can drop at the nearby Max store </div>
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<div dir="auto">Thanks ,</div>
<div dir="auto">Ramareddy.</div>
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<div>On Wed, 5 Oct 2022 at 2:14 PM, Ramareddy Tsrr &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Hi ,</div>
<div dir="auto"><br></div>
<div dir="auto">I had asked the delivery person to cancel the order but without my confirmation he had delivered it and placed the package at the door. I am unable to raise a return request can you please raise return request on my behalf and see that it is picked up tomorrow as i am travelling on 7th.</div>
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<div dir="auto">Thanks ,</div>
<div dir="auto">Ramareddy.</div>
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<div dir="ltr" class="gmail_attr">On Sun, 2 Oct 2022 at 11:18 AM, Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Ramareddy,<br><br>Thanks for your response.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.<br><br>Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.<br><br> Once the order will return back to warehouse we will process the refund for the same as soon as possible.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>
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<div style='margin-top:0px;margin-bottom:1rem;box-sizing:border-box;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thank You,<br style="box-sizing:border-box"><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;float:none;box-sizing:border-box;display:inline!important;background-color:rgb(255,255,255);color:rgb(0,0,0)'>Max </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4947693