Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 04 Oct 2022 13:29:14 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  hi Bot:  Hi hi, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800629823 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0508360381            05:13 PM, 04th Oct                     hi                    Order # 9588794611           05:13 PM, 04th Oct                     hi                    I have to return one tshirt only.. do i have select whole box for it..           05:14 PM, 04th Oct                     hi                    Bcoz select option is coming for whole 4 items..           05:14 PM, 04th Oct                   Abdulqader                   Hi dear, thank you for contacting us. This's kader We would be happy to help you.           05:15 PM, 04th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           05:17 PM, 04th Oct                     hi                    Ok           05:18 PM, 04th Oct                   Abdulqader                   We are truly sorry for the inconvenience caused to you. Kindly provide us  the name of the item as mentioned on the website so that we assist you with this accordingly.           05:19 PM, 04th Oct                     hi                    Mickey Mouse Colourblock Round Neck T-shirt with Short Sleeves           05:20 PM, 04th Oct                     hi                    Want to place return for this particul TShirt           05:20 PM, 04th Oct                     hi                    Particular*           05:21 PM, 04th Oct                   Abdulqader                   Its only one item :  164505764 - - Mickey Mouse Colourblock Round Neck T-shirt with Short Sleeves           05:21 PM, 04th Oct                     hi                    Yes.. n 1 more which i recieve wrong.. i didnt order that print           05:22 PM, 04th Oct                   Abdulqader                   We would like to inform you that a new return request has been created on 10/4/22 on your behalf, Please rest assured that our courier partner is going to contact you within 2-5 workdays to arrange the collection.           05:23 PM, 04th Oct                     hi                    MAX Printed Round Neck T-shirt with Short Sleeves Color: Black Size: 13-14 yrs           05:24 PM, 04th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           05:24 PM, 04th Oct                     hi                    This one also.. this is not the same i got other some white tshirt           05:24 PM, 04th Oct                   Abdulqader                   We request you to please allow us some time           05:25 PM, 04th Oct                   Abdulqader                   This item :  164609408 - - Printed Round Neck T-shirt with Short Sleeves           05:25 PM, 04th Oct                     hi                    Yes           05:26 PM, 04th Oct                     hi                    Yes i got wrong tshirt           05:27 PM, 04th Oct                   Abdulqader                   The return request has created for : Printed Round Neck T-shirt with Short Sleeves Mickey Mouse Colourblock Round Neck T-shirt with Short Sleeves           05:27 PM, 04th Oct                     hi                    Ok..  return created for 2 items?           05:28 PM, 04th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           05:28 PM, 04th Oct                     hi                    Thank u so much           05:28 PM, 04th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:28 PM, 04th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4960268