Subject: Ticket Assigned - Conversation with Popi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 04 Oct 2022 13:23:06 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Popi Popi                    2           05:10 PM, 04th Oct                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:10 PM, 04th Oct                   Centrepoint UAE whatsapp bot                    Hello Popi , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:10 PM, 04th Oct                     Popi                    1           05:10 PM, 04th Oct                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           05:10 PM, 04th Oct                     Popi                    9587793173           05:10 PM, 04th Oct                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:       You can also easily track your order from My Account > Order History.             05:10 PM, 04th Oct                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:10 PM, 04th Oct                     Popi                    2           05:11 PM, 04th Oct                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:11 PM, 04th Oct                     Popi                    1           05:11 PM, 04th Oct                   Centrepoint UAE whatsapp bot                   Please enter your email address           05:11 PM, 04th Oct                     Popi                    [email-masked]           05:12 PM, 04th Oct                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:12 PM, 04th Oct                     Popi                    Thanks           05:12 PM, 04th Oct                   Abdulqader                   Hi Popi, thank you for contacting us. This's kader We would be happy to help you.           05:12 PM, 04th Oct                     Popi                    Its regarding order 9587793173. It is click and collect placed long ago and it still shows processing           05:13 PM, 04th Oct                     Popi                    Which cannot be the case           05:13 PM, 04th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           05:14 PM, 04th Oct                     Popi                    Thanks           05:15 PM, 04th Oct                   Abdulqader                   We are really sorry for the unexpected experience that you had while shopping with us. However, we would Like To update you that our concern team doing their best to sort this issue for you as well This is Definitely not The kind of experience we Offer As we Can see that takes more than usual to be fix It.           05:17 PM, 04th Oct                   Abdulqader                   Please consider this as a rare instance, rest assured our team is working on your issue and will get back to you as soon as possible.           05:18 PM, 04th Oct                   Abdulqader                   we will be on touch with you and contact you on your email           05:19 PM, 04th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           05:20 PM, 04th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:22 PM, 04th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4960232