Subject: Ticket Assigned - Conversation with suneetha gopisetti
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 04 Oct 2022 11:37:35 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with suneetha gopisetti suneetha gopisetti                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi suneetha gopisetti, what do you need help with? Customer:  Start Again Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi suneetha gopisetti, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800629823 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:02 PM, 04th Oct                     suneetha gopisetti                    iwant  return some items its not showing return option           03:03 PM, 04th Oct                     suneetha gopisetti                    1hour back  i requested           03:03 PM, 04th Oct                     suneetha gopisetti                    atfter that he raised return 2items           03:04 PM, 04th Oct                     suneetha gopisetti                    but one is wrong           03:05 PM, 04th Oct                     suneetha gopisetti                    pls respond           03:05 PM, 04th Oct                   Abdulqader                   Hi Suneetha, thank you for contacting us. This's kader We would be happy to help you.           03:06 PM, 04th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           03:06 PM, 04th Oct                   Abdulqader                   We can see that you are contacting us regarding your order 9588546152?\           03:07 PM, 04th Oct                     suneetha gopisetti                    yes           03:07 PM, 04th Oct                   Abdulqader                   We are truly sorry for the inconvenience caused to you. Kindly provide us  the name of the item as mentioned on the website so that we assist you with this accordingly.           03:08 PM, 04th Oct                     suneetha gopisetti                    striped shirt short  sleevs           03:09 PM, 04th Oct                     suneetha gopisetti                    insted of he is return requested anthor one           03:10 PM, 04th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           03:11 PM, 04th Oct                   Abdulqader                   only for one item 164481382 - - Striped Shirt with Short Sleeves and Pocket           03:12 PM, 04th Oct                     suneetha gopisetti                    that one only           03:12 PM, 04th Oct                     suneetha gopisetti                    one purplr girl t shirt is there           03:13 PM, 04th Oct                     suneetha gopisetti                    that return request pls cancle it           03:13 PM, 04th Oct                   Abdulqader                   We request you to please allow us some time           03:15 PM, 04th Oct                   Abdulqader                   Kindly confirm that i will create a return request for only 2 items :  164481382 - - Striped Shirt with Short Sleeves and Pocket  Printed Sandwich Box - 19.5x13x6.5 cms           03:17 PM, 04th Oct                     suneetha gopisetti                    yes           03:19 PM, 04th Oct                     suneetha gopisetti                    only 2items           03:19 PM, 04th Oct                   Abdulqader                   We would like to inform you that a new return request has been created on 10/4/22 on your behalf, Please rest assured that our courier partner is going to contact you within 2-5 workdays to arrange the collection.           03:21 PM, 04th Oct                     suneetha gopisetti                    one min  i will check           03:21 PM, 04th Oct                   Abdulqader                   Ok Take your time.           03:21 PM, 04th Oct                     suneetha gopisetti                    now showing old one           03:22 PM, 04th Oct                     suneetha gopisetti                    still its not update           03:22 PM, 04th Oct                     suneetha gopisetti                    once check           03:23 PM, 04th Oct                     suneetha gopisetti                    sandwhich box and striped shirt           03:23 PM, 04th Oct                   Abdulqader                   We have create return request for these items: Striped Shirt with Short Sleeves and Pocket Printed Sandwich Box - 19.5x13x6.5 cms           03:24 PM, 04th Oct                     suneetha gopisetti                    only these two i want return           03:24 PM, 04th Oct                     suneetha gopisetti                    its not updated           03:24 PM, 04th Oct                     suneetha gopisetti                    still showing           03:25 PM, 04th Oct                   Abdulqader                   Yes, the return request is done:     You can also track the order via the LMG website through the following link:  (https://bit.ly/3v0Daf7) Through the tracking number: (RP100422002388)           03:25 PM, 04th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           03:26 PM, 04th Oct                     suneetha gopisetti                    pls wait again iwant to check           03:27 PM, 04th Oct                   Abdulqader                            03:28 PM, 04th Oct                   Abdulqader                   these items           03:28 PM, 04th Oct                     suneetha gopisetti                             03:28 PM, 04th Oct                     suneetha gopisetti                    yes           03:29 PM, 04th Oct                     suneetha gopisetti                    in our max app its request not showing           03:29 PM, 04th Oct                   Abdulqader                   Yes don't worry i create a return request for the same items you have asked           03:29 PM, 04th Oct                     suneetha gopisetti                    why its not showing           03:30 PM, 04th Oct                   Abdulqader                   Kindly check your email  [email-masked]           03:31 PM, 04th Oct                   Abdulqader                   we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.           03:31 PM, 04th Oct                     suneetha gopisetti                    r u cancle purple t shirt           03:31 PM, 04th Oct                   Abdulqader                   Kindly provide us the name of the item           03:32 PM, 04th Oct                     suneetha gopisetti                    r u cancle the purple t shirt return request           03:32 PM, 04th Oct                     suneetha gopisetti                    wait           03:33 PM, 04th Oct                     suneetha gopisetti                             03:34 PM, 04th Oct                     suneetha gopisetti                    in this picture one return request is there that one cancle it pls           03:34 PM, 04th Oct                   Abdulqader                   Yes its canceled already 164446520 - - Embroidered BCI Cotton T-shirt with Short Sleeves           03:35 PM, 04th Oct                     suneetha gopisetti                    k thank u           03:36 PM, 04th Oct                   Abdulqader                   Only 2 items:  Striped Shirt with Short Sleeves and Pocket Printed Sandwich Box - 19.5x13x6.5 cms           03:36 PM, 04th Oct                   Abdulqader                            03:36 PM, 04th Oct                     suneetha gopisetti                    yes           03:36 PM, 04th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           03:36 PM, 04th Oct                     suneetha gopisetti                    no           03:36 PM, 04th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:36 PM, 04th Oct                     suneetha gopisetti                    thank u           03:36 PM, 04th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4959586