Subject: Ticket Assigned - Conversation with nevine
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 04 Oct 2022 11:21:28 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nevine nevine                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  Start Again Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  nevine Bot:  Hi nevine, what do you need help with? Customer:  ? Refund Information Bot:    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by OmanNet - You'll receive your refund to My Credit under your account (for registered users) or as a Return Voucher (for guest users).   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by OmanNet -If you cancel your OmanNet debit card order in full, you’ll receive a card refund. If you cancel a part of your order, you’ll receive either a My Credit refund (for registered users) or a Return Voucher (for guest users). Return Vouchers will be emailed to you within 48 hours of the quality check.     For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0096895166682            03:05 PM, 04th Oct                     nevine                    I have missing items in my order           03:05 PM, 04th Oct                     nevine                    Why?           03:05 PM, 04th Oct                   Abdulqader                   Hi Nevin, thank you for contacting us. This's kader We would be happy to help you.           03:06 PM, 04th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           03:07 PM, 04th Oct                   Abdulqader                   Could you please share your order number so that I can assist you further?           03:08 PM, 04th Oct                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           03:10 PM, 04th Oct                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           03:12 PM, 04th Oct                     nevine                    Alo           03:14 PM, 04th Oct                   Abdulqader                   Could you please share your order number so that I can assist you further?           03:15 PM, 04th Oct                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           03:18 PM, 04th Oct                   Abdulqader                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:20 PM, 04th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4959513