Subject: New Reply Received - Re: Sorry, we had to cancel part of your order.
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 02 Oct 2022 12:23:27 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Re: Sorry, we had to cancel part of your order.  Ticket comment <div dir="auto">Ok,thank you be</div>
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<div dir="ltr" class="gmail_attr">Вс, 2 окт. 2022 г. в 16:20, Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;:<br>
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<div dir="ltr">Hi Tsarakova,<br><br>Thanks for your response.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>​We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.This order is not canceled, during quality check, we found out that 1 item were not in good condition to be sold and they were the last of their stock hence we took them out of your order and refunded you for them. You are still going to receive the remaining items. </div>
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<div dir="ltr">We would like to inform you that we have processed the refund of amount (AED 46.54) on (10/1/22 ) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.</div>
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<br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Babyshop </span>Support Team</div>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4948290