Subject: Ticket Assigned - Late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 02 Oct 2022 11:28:17 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late delivery sandra baita                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi sandra baita, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9588371936 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC100122000031     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:17 PM, 02nd Oct                   Abdulqader                   Hi Sanadra, thank you for contacting us. This's kader We would be happy to help you.           03:18 PM, 02nd Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           03:19 PM, 02nd Oct                   Abdulqader                   Is this contact number is right  +971556236930?           03:20 PM, 02nd Oct                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           03:22 PM, 02nd Oct                     sandra baita                    Unfortunately courier couldn’t reach me yesterday           03:23 PM, 02nd Oct                     sandra baita                    Hello?           03:23 PM, 02nd Oct                     sandra baita                    I have moved hotel and would like to add it for delivery           03:23 PM, 02nd Oct                     sandra baita                    Hello           03:23 PM, 02nd Oct                     sandra baita                    Unfortunately courier couldn’t reach me yesterday           03:23 PM, 02nd Oct                   Abdulqader                   please accept our sincere apologies for this unexpected delay.           03:24 PM, 02nd Oct                   Abdulqader                   Please accept our full apologies for the inconvenience and delay we have caused. Your order is supposed to be delivered yesterday, but we will contact the shipping team to find out the reasons for the delay in the order           03:25 PM, 02nd Oct                     sandra baita                    ?           03:25 PM, 02nd Oct                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. please that we will contact you through your email once we get any updates           03:25 PM, 02nd Oct                     sandra baita                    Okay           03:25 PM, 02nd Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           03:26 PM, 02nd Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:27 PM, 02nd Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4949466