Subject: Ticket Assigned - Conversation with shilpi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 02 Oct 2022 11:16:13 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shilpi shilpi                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  shilpi Bot:  Hi shilpi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4688308758 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC0929220007784     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +97431422116            02:56 PM, 02nd Oct                     shilpi                    I want to chat           02:56 PM, 02nd Oct                   Abdulqader                   Hi Shilpi, thank you for contacting us. This's kader We would be happy to help you.           02:57 PM, 02nd Oct                     shilpi                    Hi           02:57 PM, 02nd Oct                     shilpi                    My order no 4688308758           02:57 PM, 02nd Oct                     shilpi                    The tracking status shows no details available           02:57 PM, 02nd Oct                     shilpi                    Can I know when it will get delivered?           02:58 PM, 02nd Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           02:58 PM, 02nd Oct                     shilpi                    Sure           02:58 PM, 02nd Oct                   Abdulqader                   Is this contact number is right +97431120700 ?           02:59 PM, 02nd Oct                     shilpi                    Yes this is the contact number where the order has to be delivered           02:59 PM, 02nd Oct                   Abdulqader                   please accept our sincere apologies for this unexpected delay.           03:00 PM, 02nd Oct                     shilpi                    Ok           03:00 PM, 02nd Oct                     shilpi                    But when shall it get delivered?           03:00 PM, 02nd Oct                   Abdulqader                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           03:01 PM, 02nd Oct                     shilpi                    Ok           03:01 PM, 02nd Oct                   Abdulqader                    please note that we will contact you through your email once we get any updates            03:02 PM, 02nd Oct                     shilpi                    By when can I expect a reply from you?           03:02 PM, 02nd Oct                     shilpi                    Ok           03:02 PM, 02nd Oct                     shilpi                    Thank you           03:02 PM, 02nd Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           03:02 PM, 02nd Oct                     shilpi                    I'm just hoping that it gets delivered today           03:02 PM, 02nd Oct                   Abdulqader                   We wil do our best to arrange the delivery today and you will updated shortly           03:03 PM, 02nd Oct                     shilpi                    Thank you very much           03:04 PM, 02nd Oct                     shilpi                    Have a nice day           03:04 PM, 02nd Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           03:04 PM, 02nd Oct                     shilpi                    Yes one more           03:04 PM, 02nd Oct                     shilpi                    Today after the dress is delivered, will it deduct from my credit balance or we need to pay cash? credit           03:05 PM, 02nd Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           03:06 PM, 02nd Oct                   Abdulqader                   Kindly note you need to pay cash QAR35.00           03:08 PM, 02nd Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           03:09 PM, 02nd Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:11 PM, 02nd Oct                     shilpi                    Ok I'm waiting           03:11 PM, 02nd Oct                     shilpi                    I need to know whether we pay by cash or it will get deducted from my credit balance           03:11 PM, 02nd Oct                   Abdulqader                   For this order  4688308758 only you will pay by cash only.           03:12 PM, 02nd Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           03:13 PM, 02nd Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:15 PM, 02nd Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4949400