Subject: Ticket Assigned - Late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 02 Oct 2022 10:04:02 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late delivery Mms ?                    2           01:52 PM, 02nd Oct                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            01:52 PM, 02nd Oct                   MAX UAE whatsapp bot                    Hello Mms ? , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            01:52 PM, 02nd Oct                     Mms ?                    1           01:52 PM, 02nd Oct                   MAX UAE whatsapp bot                   Please enter your order number to continue.           01:52 PM, 02nd Oct                     Mms ?                    9588492160           01:52 PM, 02nd Oct                   MAX UAE whatsapp bot                    ? Congrats, your order is     Placed    Your estimated delivery date is 01/10/2022    You can easily track your order from My Account > Order History.    During sales, your order may take longer to arrive.            01:52 PM, 02nd Oct                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             01:52 PM, 02nd Oct                     Mms ?                    2           01:52 PM, 02nd Oct                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             01:52 PM, 02nd Oct                     Mms ?                    1           01:52 PM, 02nd Oct                   MAX UAE whatsapp bot                   Please enter your email address           01:52 PM, 02nd Oct                     Mms ?                    [email-masked]           01:53 PM, 02nd Oct                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           01:53 PM, 02nd Oct                   Abdulqader                   Hi Dear, thank you for contacting us. This's kader We would be happy to help you.           01:53 PM, 02nd Oct                     Mms ?                    Hallo           01:54 PM, 02nd Oct                     Mms ?                    My order supposed to be delivered yesterday           01:54 PM, 02nd Oct                     Mms ?                    Plz advise what is the status           01:54 PM, 02nd Oct                     Mms ?                    And why its not delivered           01:54 PM, 02nd Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           01:55 PM, 02nd Oct                     Mms ?                    Ok           01:55 PM, 02nd Oct                   Abdulqader                   Is this contact number is right ?+971501044884           01:56 PM, 02nd Oct                     Mms ?                    Yes           01:56 PM, 02nd Oct                   Abdulqader                   please accept our sincere apologies for this unexpected delay.           01:57 PM, 02nd Oct                     Mms ?                    So when is the delivery           01:57 PM, 02nd Oct                   Abdulqader                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            01:59 PM, 02nd Oct                     Mms ?                    Ok           01:59 PM, 02nd Oct                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. please that we will contact you through your email once we get any updates           02:00 PM, 02nd Oct                     Mms ?                    Ok           02:00 PM, 02nd Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           02:01 PM, 02nd Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:03 PM, 02nd Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4949012