Subject: Ticket Assigned - Conversation with Areej kurshed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 01 Oct 2022 13:39:49 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Areej kurshed Bot                   We’re closing this chat as we haven’t received a response from you. Don’t worry, you can restart this chat if you need any more help ?  نحن بصدد إغلاق هذه الدردشة لأننا لم نتلق ردًا منك. لا تقلق ، يمكنك إعادة هذه الدردشة إذا احتجت إلى المزيد من المساعدة ?           05:16 PM, 02nd Sep                     Areej kurshed                    .           05:27 PM, 01st Oct                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:27 PM, 01st Oct                    Centrepoint KW whatsapp bot                    Hello Areej Kurshed , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:27 PM, 01st Oct                     Areej kurshed                    3           05:28 PM, 01st Oct                    Centrepoint KW whatsapp bot                    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   Knet - Your refund will be credited to your bank account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   Knet - Your refund will be credited to your bank account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.            05:28 PM, 01st Oct                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:28 PM, 01st Oct                     Areej kurshed                    No           05:28 PM, 01st Oct                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:28 PM, 01st Oct                     Areej kurshed                    No           05:29 PM, 01st Oct                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:29 PM, 01st Oct                     Areej kurshed                    2           05:29 PM, 01st Oct                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:29 PM, 01st Oct                     Areej kurshed                    1           05:29 PM, 01st Oct                    Centrepoint KW whatsapp bot                   Please enter your email address           05:29 PM, 01st Oct                     Areej kurshed                    [email-masked]           05:29 PM, 01st Oct                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:29 PM, 01st Oct                   Abdulqader                   Hi Areej, thank you for contacting us. This's kader We would be happy to help you.           05:33 PM, 01st Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           05:34 PM, 01st Oct                     Areej kurshed                    Okay           05:34 PM, 01st Oct                   Abdulqader                   We can see that you are contacting us regarding your order 8184643483           05:35 PM, 01st Oct                     Areej kurshed                    Yes           05:35 PM, 01st Oct                     Areej kurshed                    They said money will be refunded after 15 days now it's bees almost a month and the money is not refund yet           05:36 PM, 01st Oct                   Abdulqader                   We are truly sorry for the inconvenience caused to you.We would like to inform you that we have processed the refund of amount (KWD 1.25) on (9/2/22 ) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           05:37 PM, 01st Oct                     Areej kurshed                    Okay thank you           05:38 PM, 01st Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           05:38 PM, 01st Oct                     Areej kurshed                    No thank u           05:38 PM, 01st Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:39 PM, 01st Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4945461