Subject: Ticket Assigned - Late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 01 Oct 2022 13:37:09 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late delivery lama atoui                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi lama atoui, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9588363579 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP093022002333     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:16 PM, 01st Oct                     lama atoui                    I still didn't receive my order and the tracking doesn't show any specific time of delivery and I can't wait all the day and night to.receive it           05:17 PM, 01st Oct                     lama atoui                    So can you please check the time of delivery and inform me?           05:17 PM, 01st Oct                   Abdulqader                   Hi Lama, thank you for contacting us. This's kader We would be happy to help you.           05:21 PM, 01st Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           05:23 PM, 01st Oct                     lama atoui                    Ok           05:25 PM, 01st Oct                   Abdulqader                   Is this contact number is right  +971588711772?           05:25 PM, 01st Oct                   Abdulqader                   We are truly sorry for the inconvenience caused to you.we would like to inform you that your order is out for delivery today, and it will be delivered as soon as possible           05:27 PM, 01st Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           05:27 PM, 01st Oct                     lama atoui                    Yes can you please contact the driver and tell me the exact delivery time           05:29 PM, 01st Oct                     lama atoui                    Because as soon as possible could be in 30 mins or 3 hours           05:29 PM, 01st Oct                   Abdulqader                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            05:31 PM, 01st Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           05:32 PM, 01st Oct                     lama atoui                    No           05:33 PM, 01st Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:35 PM, 01st Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4945449