Subject: Ticket Assigned - Late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 01 Oct 2022 13:32:05 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late delivery jessy                    Customer:  Start Again Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi jessy, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  7388505826 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC1001220004575     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  97338907427            05:10 PM, 01st Oct                     jessy                    Ok           05:10 PM, 01st Oct                     jessy                    Thank u           05:10 PM, 01st Oct                     jessy                    Hi           05:12 PM, 01st Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           05:13 PM, 01st Oct                   Abdulqader                   Is this contact number is right  +97338907427?           05:16 PM, 01st Oct                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           05:19 PM, 01st Oct                     jessy                    Yes           05:19 PM, 01st Oct                     jessy                    When will.my order be delivered           05:20 PM, 01st Oct                     jessy                    Please let me know           05:20 PM, 01st Oct                     jessy                    Hi           05:21 PM, 01st Oct                     jessy                    Is anyone available           05:22 PM, 01st Oct                   Abdulqader                   we would like to inform you that your order is out for delivery today, and it will be delivered as soon as possible  We are truly sorry for the inconvenience caused to you.           05:22 PM, 01st Oct                     jessy                    Can You tell around what time           05:22 PM, 01st Oct                     jessy                    If possible           05:23 PM, 01st Oct                     jessy                    I have to step out for sometime           05:23 PM, 01st Oct                   Abdulqader                   Please note that unfortunately we cannot specify a specific time for the delivery of the order.Kindly note we'll do our best to deliver your order today           05:24 PM, 01st Oct                     jessy                    Please help           05:24 PM, 01st Oct                     jessy                    Okay           05:24 PM, 01st Oct                     jessy                    Thanks           05:25 PM, 01st Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           05:25 PM, 01st Oct                     jessy                    If I am not home at that time of delivery whats gonna happen?           05:26 PM, 01st Oct                   Abdulqader                   Please note that you will be contacted on your contact number (97338907427) before delivering your order, we kindly ask you to please arrange with the courier partner to deliver your order at your specified time.           05:26 PM, 01st Oct                     jessy                    Is there a number to contatct the courier           05:27 PM, 01st Oct                     jessy                    Contact the courier           05:28 PM, 01st Oct                     jessy                    Is there a way?           05:28 PM, 01st Oct                   Abdulqader                   Please accept our full apologies, as we do not have the number of the courier           05:28 PM, 01st Oct                     jessy                    ?           05:29 PM, 01st Oct                     jessy                    Very dissappointing           05:29 PM, 01st Oct                     jessy                    Okay bye           05:29 PM, 01st Oct                   Abdulqader                   We offer our deepest apologies for the experience you have gone through,  Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            05:30 PM, 01st Oct                     jessy                    Thank you           05:30 PM, 01st Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           05:30 PM, 01st Oct                     jessy                    Nope           05:30 PM, 01st Oct                     jessy                    Thanks by the way           05:31 PM, 01st Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:31 PM, 01st Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4945423